17
3 Troubleshooting
3.1 Information Code Table
Information Codes
Code Mode Phase Description of Problem Cause
001 RCV
COPY
C, D Leading edge of the recording
paper fails to reach the Timing
Sensor. (1st cassette)
Recording paper jam.
Timing Sensor abnormal.
002 RCV
COPY
C, D Leading edge of the recording
paper fails to reach the Timing
Sensor. (2nd cassette)
Recording paper jam.
Timing Sensor abnormal.
003 RCV
COPY
C, D Leading edge of the recording
paper fails to reach the Timing
Sensor. (3rd cassette)
Recording paper jam.
Timing Sensor abnormal.
007 RCV
COPY
C, D 1.Leading edge of the recording
paper fails to reach the Exit
Sensor.
2.Recording paper has not
completely passed the Exit Sen-
sor.
Recording paper jam.
Exit Sensor abnormal.
008 RCV
COPY
C, D Paper Cassette was opened while
the recording paper was feeding.
Recording paper jam.
010 RCV
COPY
B, C No recording paper. No recording paper or paper is not
set properly.
No paper Sensor is defective.
011 STANDBY - Paper Cassette is not installed
properly.
012 RCV C, D The length of the received
document is over 380mm.
(Used in France only)
021 STANDBY
RX
COPY
B, C, D Fan is abnormal.
Thermistor is abnormal.
Fuser Control is abnormal.
Defective LPC PCB.
Defective Fuser Unit, LVPS or
Fan.
026 - - The backup battery is getting
weak.
030 XMT B Read Point Sensor does not go
ON within 10 seconds after the
document starts feeding.
Document is not set properly.
Defective Read Point Sensor.
031 XMT
COPY
C Transmitting document was longer
than 2,000mm (or 78.7 in).
The document may jam.
Defective Read Point Sensor.
033 - - Sub CPU system error. Defective FCB PCB.
041 STANDBY
RX
COPY
B, C, D Out of toner. No toner.
Defective Toner Sensor.
043 STANDBY
RX
COPY
B, C, D Low Toner. Toner is getting low.
Defective Toner Sensor.
045 STANDBY - No Toner Cartridge. Toner cartridge has not been
installed.
Defective Toner Sensor
(Cartridge Sensor).
To Next Page
Loading...
