60
Frequently
Asked
Questions
(FAQ)
If
there is a problem with your
TV,
please refer to the table below to determine the symptoms, then carry out the
suggested check. If
this does not solve the problem, visit the Panasonic website for further assistance. (see cover)
Questions
Answers
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,
~
~
sst:
INPU~
bu~=he
remote to select
t~e
correct
-
1
1nput
source.
, game
console, Btu-ray or
i
e
Check that the device is turned on and functioning correctly.
D
player?
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-
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----~
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·
--~·
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l"e-
Checki
Tthe-
power
cord
is
plugged
in
and
the
TV
is turned
"on
(front red LED light should be on; not blinking)
a
Press the
INPUT
button on the remote to select the correct
Why
is
there no picture or just a
~
input source.
•
Ensure
all connections are correct and secure.
blue, black
or
snowy screen being
•
When using external video source, such as a
Cable/Satellite
displayed?
I
box or
DVD
player, check that the device is on and functioning
r
correctly.
l
e Press MENU on the
TV's
remote control. If
the menu is
....
..
displayed, then the
TV
is
worki~g;
recheck above steps.
(e
Press the INFO
button
on
the
r~mote
to
confirm the type of signal
1 .. being received
(p.
19).
HD
signal should
be
720P,
1
080i
or 1
080p.
Why doesn't the picture
look like
Satellite or fiber optic service). HD channels sometimes
I.
e Select a High Definition channel from your HD source (Cable,
it is
in
High Definition?
broadcast non-HD content.
Ensure that your HD source (HD box, Blu-ray player, etc.) is
l
~~~~e~~~~~~
;eH6Vv~~o
a
5
7g~~MI
or Component cable
and
~
.
~g~n~~ih~u~~~~~(:hs:~~~~~o~~~t~~f
r~ct~b)
by pressing the
Why do
black
bars appear on the
~
o
Check the aspect settings on your external video source, such
top and bottom and/or sides of
as
Cable/Satellite
box,
DVD/Biu-ray
Disc player, etc.
the screen?
Note:
Some
content, such as film-based movies, are
I
available
in
extra-wide format.
Top
and
bottom bars
are
Why
is
the picture snowy when
"ANT/Cable in"
is
selected?
\.
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r
•
When using a cable service (without a box), check that
all
. .
connections are secure.
•
When using a cable or
satellite
box, change the connection
(wiring) to Composite, Component or
HDMI.
(p.
12)
• If
you're using
an
antenna, then check that connections are
1
secure. Change the position or direction
of
the antenna and
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I or torn and/or with a buzz in the
,
1
interfere with the
TV's
picture.
1
_s _
___
P
__
eakers?
___
i [ •
Try viewing a picture from another device,
such _ ..
,_
a·
_·
__
._.·_._
s _
___
_ . _
__
a DVD
player
: .
or a game console, to narrow down the source
of
the problem.
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Why
is
there
a
black
box
....
r.
Chan~e
settings of
Clos:d
Caption (CC).
(p.
19, 52)
screen?
,.
l '
Why do some
small spots on
screen remain bright or dark?
-
The Plasma panel is made up
of
a few
million
pixels and
is produced with advanced technology through an intricate
process. Sometimes a few pixels may be bright
or
dark. These
pixels do not indicate a defective panel and
will
have no impact
on the
tJ~IfUI
11101
lvv
of
the
TV.
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