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13.6.2. Image Defects
• Before the problem is solved, please print the “Print Quality Test Page”. For the way
to print the quality test page, please refer to Section 11.6.
• Toner cartridge is not installed
properly.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• A higher density is set when
printing.
• The print media does not meet
the usage specification. For
example, the print media is
textured, damp, or too rough.
• The paper used has been
stored in the air for a prolonged
time.
• Adjust the toner density from “Printing
Preferences” according to your operating
system, or by selecting “Print Density” on
the control panel, see Section 11.2.1 for
details.
• Please correctly use the medium
conforming to the specifications. See
Section 2.
• Keep the paper in its original wrapper
before use.
• Perform the “Fully Calibrated” setting,
please refer to Section 11.2.2 for the
setting mode.
• The tray fails to load the media
properly.
• Toner cartridge is not installed
properly.
• Load correct paper. Please refer to
Section 2.4 for the way to load paper
correctly.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Perform the “Margin Calibrated” or “Fully
Calibrated” setting, please refer to Section
11.2.2 for the setting mode.