• The print media does not meet
the usage specification. For
example, the print media is
textured, damp, or too rough.
• Toner cartridge is not installed
properly.
• Please correctly use the medium
conforming to the specifications. See
Section 2.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• The toner cartridge is
damaged.
The print quality test page does
not meet any of the following
measurements:
Cartridge:
• 25.70mm
• 35.30mm
• 75.6mm
• 26.7mm
Fuser:
• 56.5mm
Transfer module:
• 25.10mm
• 59.70mm
• 28.30mm
• 65mm
• 65mm
• It is recommended to replace with the
original toner cartridge.
• Please record the data and contact the
customer service center.
• Failures above can be improved by cleaning or replacing toner cartridge. Please
contact customer services center if the problem can still not be solved.
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