Pantum CM1100ADW User Manual

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13. Troubleshooting
Please read this section carefully. It may help you to solve common problems encountered during
the printing process. If the problems persist, please contact Pantum Aftersales Service Centre.
Prior to handling common problems, first check that:
• The power cord is connected correctly and the printer is powered on.
• All of the protective parts are removed.
• The toner cartridge is installed correctly.
• The paper is correctly loaded into the tray.
• The interface cable between the printer and the computer is connected correctly.
• The correct printer driver has been selected and installed properly.
• The computer port is properly configured and is connected to the correct printer port.
13.1. Avoiding jams
13.1.1. Correct loading of paper
• Make sure that the paper lies flat in the tray.
Correct loading of paper
Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the figure.

Pantum CM1100ADW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	10 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A4/US Letter)	18 ppm
Optional connectivity	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Copier resize	25 - 400 %
Duplex copying	No
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	16 s
Time to first copy (color, normal)	18 s
Scan to	E-mail, FTP, PC, USB
Scanner type	Flatbed & ADF scanner
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	300 x 300 DPI
Duplex functions	Print
Maximum duty cycle	30000 pages per month
Recommended duty cycle	300 - 1500 pages per month
Number of print cartridges	-
Total input capacity	250 sheets
Total output capacity	100 sheets
Multi-Purpose tray input capacity	1 sheets
Envelopes sizes	C5, C6, Com-10, DL, Monarch
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Executive, Letterhead, Postcard
Paper tray media weight	60 - 200 g/m²
Non-ISO print media sizes	16K, Executive (184 x 267mm), Folio (media size), Legal (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 105 g/m²
Package depth	555 mm
Package width	535 mm
Package height	456 mm
Package weight	22100 g
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Mac operating systems supported	Mac OS X 10.9 Mavericks, Mac OS X 12.0 Monterey
Linux operating systems supported	Ubuntu 16.04, Ubuntu 18.04 LTS, Ubuntu 20.04 LTS, Ubuntu 22.04
Server operating systems supported	Windows Server 2012, Windows Server 2016, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8, Windows 8.1, Windows XP
Power consumption (off)	0.15 W
Power consumption (standby)	10 W
Power consumption (average operating)	380 W
Control type	Touch
Product color	White
Display diagonal	3.5 \
Market positioning	Business
Internal memory	1000 MB
Sound pressure level (standby)	30 dB
Sound pressure level (printing)	52 dB
Sound pressure level (quiet mode)	47 dB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s

Weight and Dimensions

Depth	411 mm
Width	401 mm
Height	358 mm