incorrectly.
• The LCD screen prompts error
messages.
Problems with
Paper Handling
• The print media has been
loaded incorrectly.
• The print media is out of the
supported media range.
• The feed roller is dirty.
• Too many papers in paper
tray.
• Please install printing
medium correctly; please print
with manual feed tray if
special printing medium is
used to print.
• Please use the print media
within the specification range.
• Clean the feed roller.
• Remove excess paper from
the tray. For printing on
special print media, use the
manual tray.
• Too many papers in paper
tray.
• The print media is out of the
supported media range.
• There is foreign matter in the
paper path.
• The feed roller is dirty.
• Internal parts failure.
• Remove excess paper from
the tray. For printing on
special print media, use the
manual tray.
• Make sure to use the paper
that meets specifications. For
printing on special print media,
use the manual tray.
• Clean the paper path.
• Clean the feed roller.
• Excessive static electricity on
the print media.
• The print media is damp and is
sticking together.
• Internal parts failure.
• Separate the print media to
eliminate some static
electricity. It is suggested that
you use the recommended
print media.
• Separate the print media or
use better quality and dry print
media.
• If the problem still cannot be solved, please contact the customer services center.