ANAFI Troubleshooting guide
Parrot Technical Communication 3/4
What do I do if my ANAFI is connected to the Parrot Skycontroller 3, but won’t take off when I hit
the take-off button?
1. If you had not done it, plug your device (in airplane mode, or at least wi-fi turned off) to your Parrot
Skycontroller 3.
2. The drone or controller boxes of the homepage of FreeFlight 6 either signal you that:
- you must update your Parrot Skycontroller 3, your ANAFI, or both;
- or you must calibrate your ANAFI’s gimbal;
- or you must carry out a magnetometer (drone) calibration;
- or you must calibrate your Parrot Skycontroller 3.
What do I do if my ANAFI flips over at take-off?
1. The propeller blades have been improperly installed. Remove all propeller blades and reinstall them properly
and carefully, following the instructions enclosed in all ANAFI propeller blades packs.
What do I do if my Parrot Skycontroller 3 does not synch with my ANAFI?
1. Check no device is connected on ANAFI’s wi-fi network, with FreeFlight 6 running.
2. Pair your ANAFI to your Parrot Skycontroller 3 (refer to the relevant procedure in the earlier section of this
document).
What do I do if my Parrot Skycontroller 3 does not synch with my device?
1. Try connecting your Parrot Skycontroller 3 and your device with a different cable, to eliminate the potential
faulty cable issue.
2. When you have eliminated the faulty cable issue, and if you still cannot get the controller and device to
synch, close your Parrot Skycontroller 3 to turn it off.
3. Try connecting your device to your ANAFI’s wi-fi network and open FreeFlight 6.
4. If your device does not connect to ANAFI, try uninstalling FreeFlight 6 and reinstalling it (WARNING: if you use
an iOS terminal, remember to save your FreeFlight 6 media on your device or on a computer, as uninstalling
FreeFlight 6 will delete all your media).
5. When your device and ANAFI are connected, plug your device to your Parrot Skycontroller 3.
6. After less than a minute, the full ecosystem connection (FreeFlight 6 on the device, Parrot Skycontroller 3,
ANAFI) should be restored.
If the full connection is not restored, contact Parrot Support as your Parrot Skycontroller 3’s USB-A connector
is probably damaged.
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