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Payne PG9MAA - Troubleshooting and Diagnostics; A Check-Up Checklist; Before You Request a Service Call

Payne PG9MAA
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A CHECK-UP CHECKLIST
Your furnace represents an important investment in your family’s comfort and your home’s value. To keep it performing properly and
to prevent future problems, have a trained qualified agency service specialist give your furnace a professional check-up annually. The
following checklist can be used as a guideline to proper service:
Inspect all flue gas passages, burners, heat exchangers, coupling box(es), and inducer assembly.
Inspect all combustion-air and vent piping inside structure and pipe terminations outside the structure for leaks.
Check gas pipes leading to and inside of your furnace for leaks.
Inspect and clean the blower motor and wheel.
NOTE:
The inducer and blower motors are pre-lubricated and require no additional lubrication. These motors can be identified by
the absence of oil ports on each end of the motor.
Inspect and change or clean air filter(s) if necessary.
Inspect the return-air duct connection(s) at the furnace to ensure it is physically sound, sealed to the furnace casing, and terminates
outside the space containing the furnace.
Inspect all supply- and return-air ducts for obstructions, air leaks, and insulation. Remedy any problem when necessary.
Inspect electrical wiring, connections, and components for loose connections.
Perform an operational checkout to determine whether your furnace is working properly and if it requires adjustments.
Inspect all condensate drain tubes and condensate trap assembly for leaks. The condensate removal system should be cleaned
annually by a qualified service agency. Refer to the Service Guide for further information.
Examine the physical support of the furnace. The support should be sound with no cracks, sagging, gaps, etc. around the base.
Check furnace for any obvious signs of deterioration.
BEFORE YOU REQUEST A SERVICE CALL
If your furnace is not operating or not performing properly, you may save the expense of a service call by checking a few things
yourself before calling for service.
FOR INSUFFICIENT AIRFLOW:
Check for dirty air filter(s).
Check for blocked return-air or supply-air grilles throughout your home. Ensure they are open and unobstructed.
If problem still exists, call your dealer for service.
IF FURNACE FAILS TO OPERATE:
Follow this checklist step by step, advancing to the next step only if furnace fails to start.
Check thermostat for proper temperature. Is thermostat set above room temperature?

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