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WARRANTY INFORMATION
One Year Limited Warranty Bicycle Components
PEDEGO Inc. (“PEDEGO”) warrants that all new PEDEGO Electric Bikes (“Bikes”) and components
therein are warranted to the original retail purchaser (“Purchaser”) against manufacturing defects in
materials and/or workmanship for a period of one (1) year from the date of original retail purchase.
Three Year Limited Warranty Battery
PEDEGO ELECTRIC BIKES warrants to the original purchaser that the battery is free of
defects in material and workmanship for 36 Months. The defective product will be replaced
free of charge, the remaining 24 months is covered under a pro-rata cost. The warranty
period for a battery is calculated from the original battery purchase date. The original receipt
of purchase is required to establish proof of purchase and warranty date, and must be
provided to Pedego for all warranty claims. Shipping costs are an additional charge.
The original battery sale receipt must be maintained for any further claims. All replacement
batteries will be warranted for the balance of the original warranty period.
Replacement will be honored only by PEDEGO ELECTRIC BIKES. You are responsible
for paying all of the following costs associated with the replacement: labor for
removal or installation; applicable taxes; and any shipping or transportation costs
incurred in returning the battery to PEDEGO ELECTRIC BIKES for evaluation.
THIS IS PEDEGO ELECTRIC BIKES’S EXCLUSIVE WARRANTY. NO PARTY IS GRANTED
EXPRESS OR IMPLIED AUTHORITY TO CHANGE OR ANNUL THIS WARRANTY IN ANY
MANNER. IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY. PEDEGO ELECTRIC BIKES DISCLAIMS
ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
If you purchase your battery in a state/province that disallows limitations on implied
warranty, or exclusion or limitation of special, incidental or consequential damages, the
limitation and exclusions stated above may not apply to you. This warranty gives you
state/province. This warranty is extended to the only to the original retail purchaser.
LIMITATIONS ON GUARANTEE WARRANTY
THE ABOVE GUARANTEE IS THE ONLY REMEDY PROVIDED BY PEDEGO ELECTRIC
BIKES TO ITS RETAIL CUSTOMERS. THIS IS PEDEGO ELECTRIC BIKES’S EXCLUSIVE
WARRANTY. NO PARTY HAS EXPRESS OR IMPLIED AUTHORITY TO CHANGE OR
ANNUL THIS WARRANTY IN ANY MANNER. IMPLIED WARRANTIES INCLUDING THAT
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. PEDEGO ELECTRIC BIKES
DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
ELECTRIC BIKES FAQS
Q. How long does it take to fully charge the battery?
A. Depends on the state of discharge but around 5-6 hours if completely discharged.
Q. What are the running costs for a Pedego electric bike?
A. You will have no worries about rising fuel prices at the pumps. All our electrically powered
vehicles use household electricity. The average cost per full charge is about 10 cents per charge.
If you charge the battery every single day for a year, it would cost you about $35 per year.
Q. Can I ride up hills and against strong headwinds on my Pedego electric bike?
A. Yes. One of the main advantages of cycling on a Pedego electric bicycle is that it literally
you provide a reasonable amount of effort, you should be able to tackle anything from a 1
in 10 (10%) gradient up to a 1 in 7 (14%) gradient. You will be amazed at the relative ease
that your new Pedego electric bike can tackle some of the most arduous journeys.
Q. Do I need a driver’s license, insurance or registration?
as bicycles. For all intensive purposes, it’s simply a bicycle that requires very little pedaling to
travel 20 MPH (32 Km/H), saving you time and hassle. The law does require the use of helmet
and riders to be at least 16 years old. Check your local state laws for requirements.
Q. Do I need to pedal an electric bike?
A. No, but it helps to prolong battery life. The motor on our bikes is both throttle and pedal assist
controlled, allowing you to decide how much power you desire. Have you ever tried to cycle
when speeding downhill on your normal bicycle? It’s just like that. The motor is propelling you
faster than you’re cycling so there is pretty much no resistance, it’s merely a formality!
Q. What happens when I use the brakes under powered assistance?
A. All our bikes are equipped with brake levers that have a built-in safety switch that automatically cuts
off the motor power under normal braking conditions. This not only ensures a safe un-powered stopping
feature, but also protects the motor under braking conditions so that it isn’t working against the brakes.
Q. How far will a Pedego take me?
A. This all depends on a few factors. Cycling with pedal assist along a straight road under normal
conditions, the standard battery should last about 15-30 miles (24 - 48 kilometers). Cycling up steep hills
will obviously take more energy out of the battery and factors such as road surface, wind resistance,
weight of the rider and tire pressure will affect your range. Longer range battery is also available.
A. The tires on our bikes are the same as conventional bicycles. Simply replace the tube
Q. How do I know when the battery is low?
A. The bicycles have easily visible indicators located on the meters that show the
amount of juice left. If it is getting low and you don’t think you will make it to your
Q. Do I have to wait for the battery to empty before I charge it?
A. No. The batteries we use are Lithium-ion batteries which do not suffer from ‘memory effect’.
This means that there is no need to discharge a battery completely before you recharge it
again. You can partially recharge the battery at any time without reducing its voltage or lifespan.
We recommend recharging the battery after every use, regardless of how far you rode.
Q. Can I put a child’s trailer on a Pedego?
A. Yes, you can certainly add a trailer to your Pedego. We suggest
using one that hooks onto the frame rather than the axle.
Q. Can I put a Pedego on a bike rack?
A. Yes, just make sure that the bike rack can hold the weight of a Pedego. We advise
taking the battery off to make it easier to lift and to keep the battery safe.
Operating Procedures Operating Procedures
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