Petsafe In-Ground Fence System User Manual (English)

Questions and Answers:

A
adelgadoJul 26, 2025
What to do if my Petsafe Pet Care Product collar is beeping, but my pet isn't responding?
- A
  Anthony ClarkJul 26, 2025
  If your PetSafe Pet Care Product's receiver collar is beeping, but your pet isn't responding to the static correction, try these steps: * Ensure the static correction level is set to 2 or higher. * Test the receiver collar with the test light tool while walking toward the boundary wire. * If the test light flashes, check how the receiver collar fits. * Trim your pet's fur where the contact points touch their neck. * Increase the static correction level. * Repeat training steps. * Consider purchasing a stronger receiver collar.
G
George GarzaJul 30, 2025
Why does my Petsafe In-Ground Fence System collar activate inside the house?
- L
  Lisa CordovaJul 30, 2025
  If your PetSafe Pet Care Product collar activates inside the house: * Turn the boundary width control knob counterclockwise to decrease the activation distance. * Ensure the boundary wire isn't too close to the house, as the signal can transmit through walls. * Verify that boundary wires are twisted from the boundary to the fence transmitter.
C
clarkdanielAug 3, 2025
What to do if my Petsafe In-Ground Fence System collar has to be held on the wire to activate?
- G
  Gregg RodgersAug 3, 2025
  If the PetSafe Pet Care Product collar needs to be held on top of the boundary wire to activate: * Replace the battery. * Adjust the boundary width control knob clockwise to increase the activation distance. * Adjust the boundary control switch to another setting. * If using a double loop, ensure boundary wires are separated by 1-1.5 m (3-5 ft). * Perform the “Short Loop Test.”
D
Dana HumphreyAug 7, 2025
Why does my Petsafe Pet Care Product have an inconsistent signal?
- E
  Eric RamosAug 8, 2025
  To address an inconsistent signal with your PetSafe Pet Care Product: * Ensure the fence transmitter is at least 1 m (3 ft) away from large metal objects or appliances. * Make sure all boundary wire turns are gradual. * Verify the boundary wire isn't running parallel to and within 1.5 m (5 ft) of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes.
S
Shelia WilsonAug 12, 2025
What to do if the power light is on, but the loop indicator light is off on my Petsafe In-Ground Fence System Pet Care Product?
- J
  Joshua DayAug 12, 2025
  If the power light is on, but the loop indicator light is off, and the fence transmitter alarm is sounding for your PetSafe Pet Care Product: * Ensure both ends of the boundary wire are plugged into the boundary wire terminals with 1 cm (3/8 in.) of exposed copper wire. * Perform the “Short Loop Test” to check if the fence transmitter needs replacement or if the boundary wire is broken. * If the fence transmitter is working, there may be a break in your boundary wire.
N
Nicole EricksonAug 16, 2025
Why is my Petsafe In-Ground Fence System collar not beeping or correcting?
- J
  Jason WalshAug 16, 2025
  If your PetSafe Pet Care Product receiver collar isn't beeping or correcting: * Check the battery to ensure it's properly installed. * Verify that both lights are lit on the fence transmitter. If not, perform the “Short Loop Test.”
T
Tanya ReynoldsAug 20, 2025
What to do if the power and loop indicator lights are off on my Petsafe In-Ground Fence System Pet Care Product?
- M
  Megan AllenAug 20, 2025
  If the power and loop indicator lights are off on your PetSafe Pet Care Product: * Check that the power adapter is plugged into the fence transmitter. * Try plugging into another standard outlet. * Remove the fuse door on the back of the fence transmitter and replace the fuse with the spare one. * If the lights remain off, the fence transmitter or power adapter may need replacement.

Petsafe In-Ground Fence System Specifications

General

Collar Type	Waterproof Receiver Collar
Wire Gauge	20-gauge
Battery Type	RFA-67 Battery
Compatible Pets	Dogs
Type	In-Ground Fence
Coverage Area	Up to 1/3 acre
Pet Weight	8 lbs and up
Number of Pets	Unlimited (with additional collars)
Wire Included	500 ft
Battery Life	1-3 months (depending on usage)