Petsafe In-Ground Fence System

Questions and Answers

A
adelgadoJul 26, 2025
What to do if my Petsafe Pet Care Product collar is beeping, but my pet isn't responding?
- A
  Anthony ClarkJul 26, 2025
  If your PetSafe Pet Care Product's receiver collar is beeping, but your pet isn't responding to the static correction, try these steps: * Ensure the static correction level is set to 2 or higher. * Test the receiver collar with the test light tool while walking toward the boundary wire. * If the test light flashes, check how the receiver collar fits. * Trim your pet's fur where the contact points touch their neck. * Increase the static correction level. * Repeat training steps. * Consider purchasing a stronger receiver collar.
G
George GarzaJul 30, 2025
Why does my Petsafe In-Ground Fence System collar activate inside the house?
- L
  Lisa CordovaJul 30, 2025
  If your PetSafe Pet Care Product collar activates inside the house: * Turn the boundary width control knob counterclockwise to decrease the activation distance. * Ensure the boundary wire isn't too close to the house, as the signal can transmit through walls. * Verify that boundary wires are twisted from the boundary to the fence transmitter.
C
clarkdanielAug 3, 2025
What to do if my Petsafe In-Ground Fence System collar has to be held on the wire to activate?
- G
  Gregg RodgersAug 3, 2025
  If the PetSafe Pet Care Product collar needs to be held on top of the boundary wire to activate: * Replace the battery. * Adjust the boundary width control knob clockwise to increase the activation distance. * Adjust the boundary control switch to another setting. * If using a double loop, ensure boundary wires are separated by 1-1.5 m (3-5 ft). * Perform the “Short Loop Test.”
D
Dana HumphreyAug 7, 2025
Why does my Petsafe Pet Care Product have an inconsistent signal?
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  Eric RamosAug 8, 2025
  To address an inconsistent signal with your PetSafe Pet Care Product: * Ensure the fence transmitter is at least 1 m (3 ft) away from large metal objects or appliances. * Make sure all boundary wire turns are gradual. * Verify the boundary wire isn't running parallel to and within 1.5 m (5 ft) of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes.
S
Shelia WilsonAug 12, 2025
What to do if the power light is on, but the loop indicator light is off on my Petsafe In-Ground Fence System Pet Care Product?
- J
  Joshua DayAug 12, 2025
  If the power light is on, but the loop indicator light is off, and the fence transmitter alarm is sounding for your PetSafe Pet Care Product: * Ensure both ends of the boundary wire are plugged into the boundary wire terminals with 1 cm (3/8 in.) of exposed copper wire. * Perform the “Short Loop Test” to check if the fence transmitter needs replacement or if the boundary wire is broken. * If the fence transmitter is working, there may be a break in your boundary wire.
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Nicole EricksonAug 16, 2025
Why is my Petsafe In-Ground Fence System collar not beeping or correcting?
- J
  Jason WalshAug 16, 2025
  If your PetSafe Pet Care Product receiver collar isn't beeping or correcting: * Check the battery to ensure it's properly installed. * Verify that both lights are lit on the fence transmitter. If not, perform the “Short Loop Test.”
T
Tanya ReynoldsAug 20, 2025
What to do if the power and loop indicator lights are off on my Petsafe In-Ground Fence System Pet Care Product?
- M
  Megan AllenAug 20, 2025
  If the power and loop indicator lights are off on your PetSafe Pet Care Product: * Check that the power adapter is plugged into the fence transmitter. * Try plugging into another standard outlet. * Remove the fuse door on the back of the fence transmitter and replace the fuse with the spare one. * If the lights remain off, the fence transmitter or power adapter may need replacement.

Summary

Operating Guide

How the System Works

Explanation of the In-Ground Fence system's functionality and radio signal transmission.

Locate the Fence Transmitter

Instructions for selecting an optimal location for the fence transmitter.

Lay Out the System

Guidance on planning the boundary wire layout for the pet containment system.

Position the Boundary Wire

Detailed instructions on how to place and secure the boundary wire.

Connect the Wires to the Fence Transmitter

Prepare the Receiver Collar

Set the Boundary Width and Test the Receiver Collar

Instructions for adjusting system range and testing collar activation.

Install the Boundary Wire

Procedures for burying or attaching the boundary wire to fences and surfaces.

Fit the Receiver Collar

Training Guide

Day 1 - Boundary Flag Awareness

Days 2 thru 4 - Continue Boundary Flag Awareness

Days 5 thru 8 - Distraction Phase

Troubleshooting

Receiver Collar and Activation Issues

Addresses problems like no beep, no response, partial activation, or false activation.

Signal Integrity and Power Supply

Solutions for inconsistent signals, power light issues, and loop alarms.

Fuse and Transmitter Failure

Additional Information

Short Loop Test Procedure

Locating Boundary Wire Breaks

Petsafe In-Ground Fence System Specifications

General

Collar Type	Waterproof Receiver Collar
Wire Gauge	20-gauge
Battery Type	RFA-67 Battery
Compatible Pets	Dogs
Type	In-Ground Fence
Coverage Area	Up to 1/3 acre
Pet Weight	8 lbs and up
Number of Pets	Unlimited (with additional collars)
Wire Included	500 ft
Battery Life	1-3 months (depending on usage)