Petsafe In-Ground Fence

Questions and Answers

E
Elizabeth MorganJul 31, 2025
What to do if my Petsafe In-Ground Fence Pet Care Product receiver collar is beeping but my pet isn't responding?
- M
  Margaret ZamoraJul 31, 2025
  If the receiver collar is beeping, but your pet isn't responding to the static correction, ensure the static correction level is set to 2 or above. Test the receiver collar with the test light tool while walking toward the boundary wire. If the test light flashes, check how the receiver collar fits. You might need to trim your pet's fur where the contact points touch their neck or increase the static correction level. Repeating training steps can also help reinforce the training. If issues persist, consider purchasing a stronger receiver collar.
F
fbenderAug 4, 2025
Why does my Petsafe In-Ground Fence Pet Care Product receiver collar activate inside the house?
- T
  Tracy HughesAug 4, 2025
  If the receiver collar activates inside the house, turn the boundary width control knob counterclockwise to decrease the distance from the boundary wire that the receiver collar activates. Also, ensure the boundary wire isn't running too close to the house and that the boundary wires are twisted from the boundary to the fence transmitter.
G
Grace WoodAug 10, 2025
What to do if the Petsafe In-Ground Fence receiver collar activates inside the house?
- D
  David GarciaAug 10, 2025
  If the receiver collar activates inside the house, try the following: First, decrease the distance from the boundary wire that the receiver collar activates by turning the Boundary Width Control knob counterclockwise. Second, ensure the boundary wire isn't too close to the house, as the signal can transmit through walls. Lastly, verify that boundary wires are twisted from the boundary to the fence transmitter.
K
Kimberly JohnsonAug 14, 2025
Why does my PetSafe Pet Care Product receiver collar have to be held on top of the boundary wire to activate?
- L
  Lisa BrewerAug 15, 2025
  If the receiver collar has to be held on top of the boundary wire to activate, consider the following: Replace the battery. Adjust the Boundary Width Control knob clockwise to increase the activation distance from the boundary wire. Change the Boundary Control Switch to another setting. If using a double loop, ensure boundary wires are separated by 3 to 5 feet.
G
Gary NunezAug 20, 2025
What to do if PetSafe Pet Care Product receiver collar is beeping, but the pet is not responding to the static correction?
- K
  Kyle SmithAug 20, 2025
  If the receiver collar is beeping but your pet isn't responding to the static correction, try these steps: First, test the receiver collar with the test light while walking toward the boundary wire. Next, check the fit of the receiver collar. You might also need to trim your pet’s fur where the contact points touch the neck. Finally, repeat training steps to reinforce training.
L
lopezmichaelAug 25, 2025
How to fix Petsafe In-Ground Fence receiver collar when it is not beeping or correcting?
- J
  Jennifer PowellAug 26, 2025
  If the receiver collar isn't beeping or correcting, ensure the battery is installed properly. Also, check that both lights are lit on the fence transmitter. If not, perform the “Short Loop Test”.

Summary

Understanding How the System Works

Preparing the Receiver Collar

Inserting and Removing the Battery

Steps for correctly inserting and removing the replaceable PetSafe battery (RFA-67).

Over Correction Protection Feature

Fitting the Receiver Collar Correctly

How to Re-Thread the Collar

Taking Your Pet Out of the Pet Area

Troubleshooting Common Issues

Collar Not Beeping or Correcting

Troubleshoot issues when the receiver collar does not beep or correct.

Collar Beeps, Pet Ignores Correction

Address situations where the collar beeps but the pet ignores the static correction.

Collar Activates Only on Boundary Wire

Diagnose problems where the collar requires manual placement on the boundary wire to activate.

Additional System Information

Using the Test Light Instructions

Performing the Short Loop Test

Terms of Use and Liability Limitations

Product Terms of Use

Conditions and notices governing the use of the PetSafe In-Ground Fence system.

Guidelines for Proper Product Use

Guidance on the correct application of the system for pet training.

Regulatory Compliance Information

FCC and Canada Compliance Details

Details on how the device adheres to FCC and Canadian regulatory requirements.

International Customer Care Contact

Important System Cautions

Perchlorate Battery Handling

Petsafe In-Ground Fence Specifications

General

Receiver Collar	Yes
Wire Included	500 feet
Number of Dogs	Unlimited with additional collars
Boundary Width	Adjustable
Coverage Area	1/3 acre
Expandable Coverage	Up to 5 acres
Pet Weight	8 lb or more
Correction Type	Static
Correction Levels	4 static correction levels plus tone