Philips 6000 Series - 3.5 HDR Settings Guide

29
English
Problem type Cause and solution
The robot is
recharged
due to low
battery during
cleaning
but fails to
continue the
cleaning.
When manually stopping the cleaning task or putting the robot back to the base, the
robot will not continue the cleaning.
The robot
repeatedly
cleans the
same route or
misses some
routes, etc.
1. Objects such as wires and slippers on the oor aect the normal service of the robot.
Before allowing the robot to work, tidy the scattered wires, slippers, and other objects
on the oor, and minimize the scattering of objects.
2. The impact arising from drive wheels slipping on the ground when the main unit
climbs the stairs and thresholds has resulted in the robot's improper judgment
concerning the whole house environment. It is recommended to close the door of the
area and clean the area separately.
3. The impact arising from drive wheels slipping on the ground due to a reduced friction
when the robot cleans the freshly waxed and polished oor has resulted in the robot's
improper judgment concerning the whole house environment. It is recommended to
wait until the oor wax is completely air-dried.
4. The radar module on the top is dirty or obscured by foreign objects. It is
recommended to wipe the radar module with a clean soft cloth to remove dirt and
foreign objects.
5. Check whether there is a carpet or ground mat in this area. The robot won't clean
this area in vacuum+mop / mop mode to void geting wet the carpet or ground mat.
6. Check whether the threshold om this area is higher than 20 mm. If it's highter than
20 mm, the robot cannot go across the threshold. You can prepare a threshold bar to
help the robot to go across threshold to continue the work.
7. Do you follow the robot when it works to avoid missing cleaning of any area because
of obstacle avoidance. If problems cannot be solved by the above operations, you can
specify the robot to clean the missing areas by using user-dened function in
the application.
Insucient
water volume
in the clean
water tank
1. If the water volume in the clean water tank is low, ll it up before use.
2. Use only Philips-designated cleaning uids or disinfectants. Using other cleaning
uids, disinfectants, or additives may generate a lot of foam, posing this problem.
Abnormal
water level of
the cleaning
tray
1. Remove, check, and wash the cleaning rib before use.
2. Check whether the water tank is installed in place. Press the tank gently after
installation to make sure it is in place.
3. Check whether the water tank seal is missing or buckled. Manually reset and reinstall
the water tank before use.
4. Check whether the surface of the water overow sensor of the docking station is
blocked by dirt. Wipe it clean before use.
5. Do not use cleaning uids or disinfectants.
Failure to clean
the mop
1. Check whether the water tank is installed in place. Press the tank gently after
installation to make sure it is in place.
2. Check whether the water tank cover is tightly locked. Make sure the water tank is
installed in place, and lock the water tank cover and the side latches of the
water tank.
3. Check whether the clean water tank is short of water. If yes, add clean water in time.
4. Check whether the oor drain at the bottom of the docking station is blocked and
triggers the overow detection. If yes, timely remove the accumulated water with
a cloth.