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8. Troubleshooting & FAQs
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in",
also known as "after-imaging"
or "ghost imaging", on your
screen. "Burn-in", "after-
imaging", or "ghost imaging" is
a well-known phenomenon in
LCD panel technology. In most
cases, the "burned in" or "atter-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD display works best at its
native resolution of 3440x1440
@ 60 Hz. For best display, please
use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold
the button while the
monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is off and then press
button to turn the monitor on.
Q14: Where can I find Important
Information manual mentioned in
EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
8.3 Multiview FAQs
Q1: How to listen to Audio,
independent of video?
Ans.: Normally the audio source is
linked to the main picture source.
If you want to change audio-
source input (for example: listen
to your MP3 player independently
regardless of the video source
input), you can press to enter
OSD menu. Select your preferred
[Audio Source] option from the
[Audio] main menu.
Please note that the next time
you turn on your Display, the
Display will by default select the
audio source you chose last time.
In case you want to change it
again, you need to go through the
above steps to select your new
preferred audio source, which
then will become the “default”
mode.
Q2: Why the sub-windows flickers
when I enable PBP.
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