Why won't my Philips BDP2385/98 play high-definition video?
If your Philips Blu-ray Player isn't playing high-definition video from a disc, first, make sure that the disc actually contains high-definition video. Second, ensure that your TV supports high-definition video.
What to do if my Philips BDP2385/98 Blu-ray Player cannot play DivX video files?
If your Philips Blu-ray Player cannot play DivX video files, make sure that the DivX video file is complete and that the video file name extension is correct. To play DivX DRM-protected files from a USB storage device, connect the player to a TV through HDMI.
Why can't I access BD-Live features on my Philips Blu-ray Player?
If you cannot access BD-Live features on your Philips Blu-ray Player, make sure that the player is connected to the network and that the network installation is complete. Also, verify that the Blu-ray disc supports BD-Live features.
How do I fix no secondary audio output for picture-in-picture on Philips BDP2385/98?
To resolve the issue of no secondary audio output for the picture-in-picture feature on your Philips Blu-ray Player, deselect [Bitstream].
Why can't I see 3D effects on my Philips BDP2385/98 Blu-ray Player?
If you cannot see 3D effects on your Philips Blu-ray Player, ensure that 3D output is turned on. Also, make sure that the disc title being played is Blu-ray 3D compliant, that the TV is 3D and HDMI compliant and is set to 3D mode, and that the 3D glasses are activated.
What to do if my Philips BDP2385/98 internet services do not work?
If the internet services on your Philips Blu-ray Player are not working, verify that the network is correctly connected and that the network installation is complete. You may also need to check the router connection.
What to do if there is no audio output from the TV with my Philips Blu-ray Player?
First, verify that the audio cables are correctly connected to the audio input of the TV. Second, make sure the TV is switched to the correct source input for the Blu-ray player.
Why is there no sound on HDMI connection with my Philips BDP2385/98?
You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DVI-compatible.
Why is there no picture on HDMI connection for my Philips BDP2385/98 Blu-ray Player?
If you're getting no picture on your Philips Blu-ray Player via HDMI, there are a few things to check. First, if the HDMI cable is faulty, replace it with a new one. Second, press the '731' (numeric buttons) on the remote control to recover picture display or wait 10 seconds for auto recovery. Finally, if the player is connected to an unauthorized display device with an HDMI cable, the audio and video signals may not be output.
How to fix no audio output from Philips Blu-ray Player to TV?
If you're not getting any sound from your Philips Blu-ray Player through the TV, ensure the audio cables are correctly connected to the audio input of the TV. Also, verify that the TV is switched to the correct source input for the Blu-ray Player.
General| Type | Blu-ray Player |
|---|---|
| Video upscaling | Yes |
| Video Output | HDMI, Composite |
| HDMI | Yes |
| HDMI Output | 1 |
| Ethernet LAN | Yes |
| 3D | No |
| Connectivity | HDMI, USB, Ethernet |
| Smart Features | No |
| Playable disc formats | BD, CD, CD-R, CD-RW, DVD, DVD-R, DVD-RW |
| Audio Formats Supported | Dolby Digital, Dolby TrueHD, DTS |
| USB Port | 1 |
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