Why is internet service not working on my Philips BDP2385/98?
If Internet services like YouTube, Netflix, or VUDU aren't working on your Philips Blu-ray Player, ensure the network is correctly connected and that the network installation is complete. Also, check the router connection.
How to troubleshoot no audio from Philips BDP2385/98 to external speakers?
If you're not getting any audio output from the loudspeakers of your external audio device (like a home theater or amplifier) when using your Philips Blu-ray Player, ensure that the audio cables are correctly connected to the audio input of the audio device. Also, switch the external audio device to the correct audio source input.
What to do if buttons on Philips BDP2385/98 Blu-ray Player do not work?
If the buttons on your Philips Blu-ray Player aren't working, disconnect the player from the power supply for a few minutes, and then reconnect it.
Why is EasyLink not working on my Philips Blu-ray Player?
If the EasyLink feature isn't working on your Philips Blu-ray Player, ensure that the player is connected to a Philips brand EasyLink TV and that the EasyLink option is turned on.
Why is there no picture on my Philips BDP2385/98 Blu-ray Player HDMI connection?
If you have no picture on an HDMI connection with your Philips Blu-ray Player, there could be several reasons. First, the HDMI cable might be faulty, so try replacing it with a new one. Second, the player may be connected to an unauthorized display device, which prevents audio and video signals from being output. Also, you can try pressing the button on the remote control and then pressing “731” on the numeric buttons to recover picture display. Alternatively, the picture should recover automatically after 10 seconds.
What to do if my Philips BDP2385/98 Blu-ray Player cannot play a disc?
If your Philips Blu-ray Player cannot play a disc, try the following: First, clean the disc. Second, make sure that the disc is correctly loaded. Third, check if the player supports the disc type. Fourth, verify that the player supports the region code of the DVD or BD. Finally, if it is a DVD±RW or DVD±R, ensure that the disc is finalized.
Why is there no audio output from my TV when using Philips BDP2385/98 Blu-ray Player?
If you are not getting any audio output from the TV when using your Philips Blu-ray Player, ensure that the audio cables are correctly connected to the audio input of the TV. Also, verify that the TV is switched to the correct source input for the player.
Why do I get no picture on HDMI connection with Philips BDP2385/98 Blu-ray Player?
There could be several reasons for this. First, ensure that the HDMI cable is not faulty; replace it if necessary. Second, you can try pressing on the remote control and then pressing the numeric buttons '731' to recover the picture display, or wait 10 seconds for auto-recovery. Finally, if the Blu-ray player is connected to an unauthorized display device with an HDMI cable, the audio and video signals may not be output.
What to do if my Philips BDP2385/98 cannot read the contents of a connected USB storage?
If your Philips Blu-ray Player cannot read the contents of a connected USB storage device, first ensure that the format of the USB storage device is compatible with the player. Second, check that the file system on the USB storage device is supported by the player. Finally, if you are using a USB HDD (portable hard disc drive), it may need an external power source.
Why is there no audio output from the loudspeakers of the external audio device (home theater or amplifier) when using Philips Blu-ray Player?
If there is no audio output from the loudspeakers of the external audio device when using your Philips Blu-ray Player, ensure that the audio cables are connected to the audio input of the audio device. Also, switch the external audio device to the correct audio source input.
General| Type | Blu-ray Player |
|---|---|
| Video upscaling | Yes |
| Video Output | HDMI, Composite |
| HDMI | Yes |
| HDMI Output | 1 |
| Ethernet LAN | Yes |
| 3D | No |
| Connectivity | HDMI, USB, Ethernet |
| Smart Features | No |
| Playable disc formats | BD, CD, CD-R, CD-RW, DVD, DVD-R, DVD-RW |
| Audio Formats Supported | Dolby Digital, Dolby TrueHD, DTS |
| USB Port | 1 |
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