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English
My fan is not producing sufficient amount of
air or very weak.
Ensure the appliance is set to the highest fan speed for
maximum air circulation. Allow the appliance to fully
circulate the air throughout the room, this may take few
minutes.
Ensure all the air inlet and outlet grilles are unobstructed.
The fan produces a strange/burnt smell. The first few times you use the appliance, it may produce a
plastic smell. This is normal on new appliance. However, if the
appliance produces a burnt smell, turn off the appliance and
unplug immediately, then contact the Consumer Care Center
in your country.
My fan is too loud. The higher the fan speed setting of the appliance, the louder
the noise will be. Set to lower fan speed, the noise will be
reduced.
If anything drops into air outlet, it may also cause abnormal
loud sound.Immediately turn off appliance, and get the
foregin objects out of the appliance.
If there is abnormal sound, contact the Consumer Care
Center in your country.
My appliance is loud at Sleep mode. To optimize cooling performance in the Sleep mode, your fan
runs at a higher fan speed for the first 30 minutes, gradually
decreasing to a lower fan speed. The noise reduces
accordingly. You could also choose the lowest fan speed for
consistent airflow and lower sound level.
The fan base is wobbly or vibrating. Check if the appliance is placed on the flat floor or surface.
Check if any foreign objects beneath the appliance.
Check if the base of the appliance is properly assembled,
Check the chapter “Installing the fan".
Warranty and support
Versuni offers a two-year warranty after purchase on this product. This warranty
is not valid if a defect is due to incorrect use or poor maintenance. Our warranty
does not affect your rights under law as a consumer. For more information or for
invoking the warranty, please visit our website www.philips.com/support.