15EN
Problem Possible solution
The Tower Fan
produces a
strange/burnt
smell.
•
The rst few times you use the appliance, it may produce
a plastic smell. This is normal on new appliance. However,
if the appliance produces a burnt smell, turn o the
appliance and unplug immediately, then contact the
Consumer Care Center in your country.
My Tower Fan is
too loud.
•
The higher the fan speed setting of the appliance, the
louder the noise will be. Set to lower fan speed, the noise
will be reduced.
•
If there is abnormal sound, contact the Consumer Care
Center in your country.
•
If anything drops into air outlet, it may also cause
abnormal loud sound.Immediately turn o appliance, and
get the foregin objects out of the appliance.
My appliance is
loud at Quiet Sleep
mode.
•
To optimize cooling performance in Quiet Sleep mode,
your Tower Fan runs at a higher fan speed for the rst
30 minutes, gradually decreasing to a lower fan speed.
The noise reduces accordingly. You could also choose the
lowest fan speed for consistent airow and lower sound
level.
The Tower Fan
base is wobbly or
vibrating.
•
Check if the appliance is placed on the at oor or surface.
•
Check if any foreign objects beneath the appliance.
•
Check if the base of the appliance is properly assembled,
check the chapter “Installing the fan base”.
8 Warranty and support
Versuni oers a two-year warranty after purchase on this product. This warranty
is not valid if a defect is due to incorrect use or poor maintenance. Our warranty
does not aect your rights under law as a consumer. For more information or for
invoking the warranty, please visit our website www�philips�com/support�