This chapter lists the questions most frequently asked about the water
purier. If you cannot nd the answer to your question, contact the
Consumer Care Centre in your country.
Question Answer
Why does water
leak from
the attachment nut?
Perhaps you have not installed the water
purier properly. Reinstall the water purier
according to the instructions in this user manual.
Perhaps the attachment nut or the tap-
mounting adapter is damaged. Contact an
authorised Philips service centre.
Perhaps the tap water pressure is higher than
specied.
You may need to wind some Teon tape around
the thread of the adapter.
Why is the water
ow weak at
the unltered
setting?
Perhaps the stainless steel screen under the
rubber washer inside the water purier housing
is clogged. Clean it with a toothbrush and rinse
it.
Why is the water
ow is weak at the
ltered setting?
Perhaps the lter cartridge is clogged. Replace
the lter cartridge.
Perhaps the tap water pressure is lower than
specied.
Product name and
type number
WP3811 Philips Micro Pure
14