Issue
Problem
Reason
(1)Yourlabelsare
loaded in upside
down
(2)Ensureyour labels
Solution
Pleaseensure your labels are properly loaded. The print
side should face up.
Printingblank
are "Direct Thermal"
labels
Label
Issues
labels
Tum offthe printer.Pressthe FeedButton and hold it until
(3)Trytoprint out
youtum on the printer,release.Printerwill printa testpage.
test page
Iftestprint looksgood, pleasetry to printyour labelagain.
(1)Changeyourlabel
ype andsizearethe
Disconnectthe USBfrom your printer. Let the printer
main causes for
re-learnyour label. Then change your label type, sizeon
printerskipping
labelsorcontinuouslYOUromputer,thenre-connecttheUSBtotheprinter.
feeding
Skippinglabels
or continuously
feeding
(2)Thesensorwhich
Turn off printer. Openthe Coverand usethe alcohol pads
detectsthe paper,is
to clean the sensor.(Any70% Alcohol pad would work.)
coveredby dust and
Allow 2-3 minutes for components to dry, then closethe
that cause the
Cover and turn Label Printer back on.
detection is incorrect
Igethorizot%l
label
instead of
vertical label
For Mac
Opena desiredfile and printing->click "ShowDetails"->
selectprinting direction in "Orientation"
For Windows
Open"Devicesand Printers"->right clickon "Label Printer"
-> choose "Printer Preferences" -> select "90" under "Rotate"
09
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