9. Troubleshooting
40 GigabitEthernet Interface Connected Manual
x. Check the following points after checking procedures i through ix.
Check that the NIC (LAN board) supports Gigabit Ethernet. Cards that only
support 10/100 Base cannot connect. It is possible to route through a
Gigabit Ether switching hub, but the communication will be slower.
Check that you are not using a wireless LAN. The wireless LAN may be
searched when searching the network, so try setting the wireless LAN to
“Disable”.
Check to see if the terminal that is set is different from the LAN terminal
you are using. Please be careful if there are two or more local area
connections shown on the Windows network connections screen.
In some cases the camera's IP address may have changed (the camera's
factory default IP address is “192.168.0.10”). In this case, you need to
connect the optional remote controller to confirm and change the address.
Some models may be reset. Please contact our engineering manager
regarding the supported models.
Connect the camera head when using the FASTCAM MC2 / MC2.1 / MH4.
When two or more cameras or PCs connect through a hub, the devices
may have the same IP address and be unable to connect. Set a different IP
address for each device.
Confirm that the camera cable is Enhanced Category 5 or higher.
•
If the issue is still unresolved after performing procedures i through x, please contact our
engineering manager. Please also inquire about any points that are unclear in each procedure.
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