SRTG: Gas Floor Model Rethermalizer TROUBLESHOOTING
L20-376, rev. 1 (08/18) 23
4.4. TROUBLESHOOTING CHART
4.5. OPTIONALCONTROLLER WARNING DISPLAYS
If your appliance is equipped with a temperature controller it may display the following warnings on its
display.
Display Problem Action
Water temperature
is low.
Wait for appliance to heat up.
Incorrect probe
reading.
Contact Authorized Service Company.
Water level is low. Turn off appliance. Allow ample time for appliance to
cool before filling with water and turning on.
Incorrect probe
reading.
Contact Authorized Service Company.
Drain valve is open
while controller is
on.
Turn off appliance. Close drain valve before turning
appliance back on.
Problem Probable Causes Corrective Actions
No power to appliance. Check main building power supply.
Circuit Breaker tripped. Reset circuit breaker.
Controller not turned on. Turn on controller.
Power Cord loose or not connected. Connect power cord.
Water not turned on. Turn on water.
Lower water level sensor is wet. Dry off sensor.
Dirty upper water level sensor. Clean upper water level sensor.
Insufficient mineral content in water. Add 1/8 cup baking soda to cook tank.
Controller displays
P1
Temperature probe disconnected or
faulty.
Contact ASAP.
Flip I/0 switch to I position and turn on
controller.
High temperature limit has tripped
Allow appliance to cool and reset High
temperature limit.
Controller displays
that it is heating but
water will not heat.
Autofill system has cutoff heat.
Allow Autofill system to fill tank and
restore heat.
Controller does not
activate.
Autofill does not add
water.
Autofill does not shut
off when full.
I/0 Switch in 0 position.
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