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Chapter 4
Troubleshooting
Ensure that all cables are well seated. Label all of cables
with the number for each respective computer to avoid
confusion.
1. KVM switch draws the power from keyboard port of
computers. If the computer like laptop computer,
notebook computer or the other computer cannot
support enough power to KVM switch, please add a DC
9V, 500mA to the power jack. The power jack polarity is
center positive.
2. Don't press any keys on the keyboard while the
selected computer is booting up. Otherwise, it might
cause the keyboard error or keyboard is not detected at
PC side.
3. The computer boot up fine, but keyboard doesn't work
Make sure the keyboard works when directly
plugged into the computer.
Try a different keyboard, but use only 101, 102 or
104-key keyboard.
4. The Mouse is not detected during PC boot up.
Make sure the mouse works when directly plugged
into the computer.
Make sure the mouse is a true PS/2 mouse. A
combo mouse will work just as long as it is set for
PS/2 mode with the correct adapter.
Try a different mouse.
5. Avoiding moving the mouse or pressing the mouse
buttons when switching the port.
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