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Plantronics BackBeat PRO 5100 User Manual

Plantronics BackBeat PRO 5100
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BackBeat PRO 5100
True Wireless Earbuds
User Guide
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Plantronics BackBeat PRO 5100 Specifications

General IconGeneral
Wireless TechnologyBluetooth
Bluetooth Version5.0
Charging Time2 hours
Water ResistanceIPX4
ControlsTouch controls
Wireless RangeUp to 10 meters
Battery LifeUp to 6.5 hours
Charging Case Battery LifeUp to 13 hours
MicrophoneYes
Weight5.8 grams per earbud
CompatibilityBluetooth enabled devices
Additional FeaturesSmart sensors, voice assistant support
Noise CancellationActive Noise Cancellation (ANC)

Summary

Controls Overview

Left Earbud Controls

Details touch controls for volume increase/decrease, power on/off for the left earbud.

Right Earbud Controls

Details touch controls for play/pause, track selection, calls, and voice assistant for the right earbud.

Power and Pairing

Powering the Case

Instructions for powering on the charging case by holding the case button for two seconds.

Initial Pairing Process

Steps for pairing earbuds for the first time when removed from the charging case.

Manual Pairing Mode

How to enter pairing mode manually by holding the right earbud until 'pairing' is heard.

Charging Your Earbuds

Quick Charge Function

Charge earbuds for 10 minutes for up to one hour of listening time.

Checking Battery Status

Listen to voice prompts or use the BackBeat app to check earbud and case battery levels.

Achieving a Proper Fit

Replacing Eartips

Guide on how to remove and securely attach eartips for optimal fit and sound experience.

Installing the BackBeat App

Basic Earbud Operations

Powering Earbuds On/Off

Automatic power on/off by placing earbuds in/out of the case, and manual power control via button press.

Adjusting Volume Levels

Instructions for increasing volume by tapping the left earbud and decreasing by tapping and holding.

Audio Playback Control

How to pause or resume audio by clicking the right earbud or removing/wearing earbuds.

Navigating Tracks

Double-click right earbud for next track, triple-click for previous track.

Call Management and Voice Features

Handling Calls

Steps for answering, ending, and managing second calls using the right earbud.

Voice Assistant Activation

Activate Siri or Google Now by clicking and holding the right earbud for two seconds.

Sensor and Mono Mode Operations

Describes default sensor actions for calls/media, and how to use mono mode.

Reconnecting to Device

How to reconnect earbuds to your phone by clicking the right earbud when in range.

Advanced Features

DeepSleep Power Saving

Explains DeepSleep mode activation after 90 minutes of inactivity to conserve power.

Connecting Replacement Earbuds

Steps to connect a new replacement earbud to existing ones and re-pair with your phone.

Switching Primary Earbud Controls

Option to switch primary controls from right to left earbud via the BackBeat app.

Troubleshooting Common Issues

Pairing and Connectivity

Solutions for pairing failures, device connection errors, and reconnecting earbuds.

Audio and Sensor Malfunctions

Fixes for no audio, sensor issues, and mute problems during calls.

Earbud Replacement and Setup

Guidance on connecting replacement earbuds and pairing them to your phone.

Customer Support

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