To Next PageTo Next PageWhy is my Pleasant Hearth Indoor Fireplace producing smoke during initial operation?
The slight smoke or odor during the initial operation of your Pleasant Hearth Indoor Fireplace is due to residues from the manufacturing process. This problem will stop after a few hours of operation.
How to fix no spark on pleasant hearth Indoor Fireplace?
If there's no spark at the ODS/pilot when you press the ignitor button on your Pleasant Hearth Indoor Fireplace, several things could be the cause: * The ignitor electrode might be positioned wrong or broken, in these cases replace the electrode. * The ignitor electrode might not be connected to the ignitor cable, in this case replace the ignitor cable. * The ignitor cable could be pinched or wet. Free the ignitor cable if it's pinched by any metal or tubing, and keep it dry. * The ignitor cable might be damaged, so replace the ignitor cable. * The piezo ignitor might be bad, so replace the piezo ignitor.
What to do if burner won't light on pleasant hearth VFF-PH32DR after pilot is lit?
If the burner(s) on your Pleasant Hearth Indoor Fireplace doesn't light after the ODS/pilot is lit, it could be due to: * A clogged burner orifice. Try cleaning the burner orifice or contact customer service. * The burner orifice diameter being too small, in that case contact customer service. * Low inlet gas pressure. Contact your gas supplier.
Why is there a gas odor from my pleasant hearth VFF-PH32DR Indoor Fireplace during combustion?
If you notice a gas odor during combustion with your Pleasant Hearth Indoor Fireplace, here's what to check: * There might be foreign matter between the control valve and burner. Take apart the gas tubing and remove any foreign matter. * There could be a gas leak. Locate and correct all leaks.
Why is there a gas odor during combustion in my Pleasant Hearth Indoor Fireplace?
If you notice a gas odor while your Pleasant Hearth Indoor Fireplace is combusting, it could be due to foreign matter lodged between the control valve and burner; in this case, disassemble the gas tubing to remove any obstructions. Alternatively, there could be a gas leak, which you should locate and correct.
What to do if my pleasant hearth VFF-PH32DR has spark but no ignition?
If you're getting a spark but no ignition with your Pleasant Hearth Indoor Fireplace, here's what might be happening: * **Gas Supply:** Ensure the gas supply is turned on and the equipment shutoff valve is open. * **Control Knob:** Make sure the control knob is fully pressed in while pressing the ignitor button and that it's in the PILOT position. * **Air in Gas Lines:** If the unit was just installed, there might be air in the gas lines. Continue holding down the control knob and repeat the igniting operation until the air is removed. * **Clogged Pilot:** The ODS/pilot might be clogged. Clean the ODS/pilot or replace the ODS/pilot assembly. * **Gas Regulator:** The gas regulator setting might not be correct, consider replacing the gas regulator. * **Propane Supply:** If using...
How to fix burner(s) that won't light on my Pleasant Hearth Indoor Fireplace?
If the burner(s) on your Pleasant Hearth Indoor Fireplace don't light after the ODS/pilot is lit, it could be due to these reasons: 1. The burner orifice is clogged. Clean the burner orifice or contact customer service. 2. The burner orifice diameter is too small. Contact customer service. 3. The inlet gas pressure is too low. Contact your gas supplier.
Why is there a high yellow flame in my Pleasant Hearth Indoor Fireplace?
If you notice a high yellow flame during burner combustion in your Pleasant Hearth Indoor Fireplace, it could be due to: 1. Not enough air. Check the burner for dirt and debris and clean it if necessary. 2. A defective gas regulator. Replace the gas regulator. 3. Inlet gas pressure is too low. Contact your gas supplier.
Why does my pleasant hearth VFF-PH32DR Indoor Fireplace make a clicking noise?
A clicking or ticking noise from your Pleasant Hearth Indoor Fireplace just after the burner is lit or shut off is typically due to metal expanding while heating or contracting while cooling. This is common with most heaters. If the noise is excessive, contact a qualified service technician.
Why does my pleasant hearth Indoor Fireplace make a whistling noise?
If your Pleasant Hearth Indoor Fireplace makes a whistling noise when the burner is lit, here are some possible causes: * Turning the control knob to the high position when the burner is cold. Turn the control knob to the low position and let it warm up for a minute. * Air in the gas line. Operate the burner until the air is removed from the line. Have the gas line checked by your local propane/LP gas company. * Blocked air passageways on the heater. Observe minimum installation clearances. * A dirty or partially clogged burner orifice. Clean the burner or contact customer service.
General warnings for safe operation, handling, and clearances.
Information on CO poisoning symptoms, gas leaks, and odor.
Maintain clearances from combustibles and traffic areas.
Information on chemicals in fuels and combustion products.
Appliance fuel type, tank placement, prohibited locations, and log usage.
Heater needs fresh air; ODS shuts off if insufficient air is available.
Servicing requirements, effects of high altitude, and clearances.
Requirement for qualified personnel for installation and servicing.
Diagrams showing components of different fireplace models.
Fireplace installed in mantel cabinet; using other mantels voids warranty.
Oxygen Depletion Sensing (ODS) shuts off heater if fresh air is insufficient.
Electronic piezo control system requiring one AAA battery.
Automatically cycles burner to maintain desired room temperature.
Operates on propane or natural gas; factory set for propane.
Blower kit distributes warmed air more rapidly.
Specific installation and appliance requirements for Massachusetts.
Follow local codes; use National Fuel Gas Code, ANSI Z223.1/NFPA 54 if none exist.
Always have screen in place before operating fireplace.
Failure to position parts correctly may cause damage or injury.
Phillips screwdriver and scissors are needed.
Steps for removing the screen and attaching the hood.
Heater requires adequate indoor combustion air per codes.
Classifies spaces into Unusually Tight, Unconfined, or Confined Construction.
Defines confined and unconfined spaces based on volume per BTU/hr.
Criteria for unusually tight construction and need for additional fresh air.
Worksheet to determine if space is confined or unconfined.
Steps to calculate space volume and maximum BTU/hr the space can support.
Sum all fuel burning appliances' BTU/hr in the space.
Compare space support vs. appliance BTU/hr to determine space type.
Options include reworking worksheet, venting outdoors, or using lower BTU heater.
Providing ventilation from adjoining unconfined space via openings or doors.
Providing ventilation from outdoors using grills or ducts.
Do not provide openings to attic if it has a thermostat-controlled power vent.
Do not attempt to change fuel selection means; must be done by qualified person.
Heater intended for supplemental heat; use with primary heating system.
A qualified technician must install the heater and follow local codes.
Never install in bedroom, bathroom, RV, near flammables, high traffic, or drafty areas.
Maintain minimum clearances, provide greater if possible.
Warm air currents can discolor walls; avoid impurities in air.
Vent-free heaters add moisture; poor ventilation may cause mildew.
Ensure gas supply is correct for your heater.
Follow instructions for clearances to combustibles, sit on mantel base.
Minimum clearances to combustible material, side walls, and ceiling.
Pilot/burner must be 18" above floor; locate away from moving vehicles in garages.
Locate for easy access, in coldest part of room.
Install on metal or wood panel if placed directly on carpeting.
Follow provided instructions for blower installation and power source.
Firebox is for use only with the provided mantel.
Blower plug must be grounded; disconnect gas supply before installing fan.
Steps for mounting the blower using screws.
Connect power cord to blower access panel.
Connect temperature sensor to the combustion top.
Insert AUTO, OFF, MAN wires into the line slot on the right corner.
Connect female plugs to male ports on the temperature sensor.
Insert female plug of white power supply wire to its male port.
Insert female plug of black power supply wire to its male port.
Insert the blower link (male plug) into the power link (female port).
Bind wires with cable ties and attach to holes on back of outer casing.
Insert wires through the rocker switch opening.
Match AUTO, OFF, MAN wires to corresponding ports on rocker switch.
Secure the rocker switch into the control panel.
Check wire security and reattach blower access panel.
Diagram showing electrical connections for the blower system.
If replacing wire, use wire of equal or greater temperature rating.
Label wires before disconnecting; wiring errors can cause dangerous operation.
Appliance is factory set for propane; do not adjust while operating.
Do not access or adjust gas selection means while appliance is in operation.
Steps to convert the pressure regulator for natural gas use.
Steps to adjust the gas selector valve for natural gas.
Qualified technician must connect to gas supply; use external regulator.
Use external regulator for propane/natural gas, adjust pressure as specified.
Never connect heater to private (non-utility) gas wells.
Diagram showing gas connection with shutoff valve, sediment trap.
Use new black iron or steel pipe; 1/2 in. diameter or greater.
Install equipment shutoff valve in accessible location; use pipe joint sealant.
Use sealant resistant to gas; install sediment trap in supply line.
Hold gas regulator with wrench when connecting fittings.
List of tools and materials required for installation.
Options for routing gas connection lines; check local codes for concealed connections.
Install gas line to fitting and attach to shut off valve.
Check all connections for gas leaks.
Test all gas piping and connections for leaks; correct leaks immediately.
Never use open flame; use soap and water mixture.
Procedure for testing supply piping at pressures over 1/2 PSIG.
Procedure for testing supply piping at pressures up to 1/2 PSIG.
Steps to test gas connections from shutoff valve to control valve.
Diagram illustrating the equipment shutoff valve operation.
Diagrams for checking gas joints for propane/LP and natural gas.
Failure to position parts correctly may cause damage or injury.
Check for yellow flames contacting logs; reposition logs if necessary.
Instructions for installing logs 1 through 5, marked with numbers.
Failure to position parts correctly may cause damage or injury.
Check for yellow flames contacting logs; reposition logs if necessary.
Instructions for installing logs 1 through 5, marked with numbers.
Add decorative cinders around grate base, not on logs or burner.
Crucial safety warnings before attempting to light the pilot.
Immediate actions to take if a gas odor is detected.
Use hand only to push/turn gas control knob; never use tools.
Do not use appliance if any part has been under water.
Step-by-step guide for lighting the pilot and main burner.
Steps for lighting the pilot and main burner for VFF-PH(32DR) models.
Set receiver switch to 'ON' or 'REMOTE' position.
Using the remote to turn the appliance ON or into THERMO mode.
Procedure for turning off the gas supply to the appliance.
Diagram and description of transmitter buttons and functions.
Explanation of ON, OFF, MODE, and SET button functions.
Explanation of LCD screen indicators: Display, °F/°C, Flame, Room, Temp, Set.
How to change the temperature scale between Fahrenheit and Celsius.
Operating the system in manual mode (ON/OFF).
Setting desired room temperature in THERMO mode.
How to adjust the desired temperature using the SET key.
Information on swing/temperature differential and manual function response.
Remote control system powering capability for DC-powered components.
Important note on receiver positioning to avoid high temperatures.
Operating modes (REMOTE, ON, OFF) and safety lock-out function.
Warning against connecting receiver directly to 110-120VAC power.
Mount receiver on or near fireplace hearth, away from extreme heat.
Connecting receiver to solenoid valve using 18 gauge stranded wires.
Safety feature for when transmitter is out of range, warning beeps.
Childproof lock-out feature to prevent transmitter operation.
How to activate and disengage the childproof lock-out feature.
Procedure to pair transmitter security code with the receiver.
Instructions for installing the transmitter wall clip.
Battery life for transmitter and receiver, recommendations for alkaline batteries.
Steps to troubleshoot problems with the remote system.
Check pilot flame pattern and burner flame patterns regularly.
Correct and incorrect pilot flame patterns and their implications.
Yellow tipping may increase CO levels; follow instructions.
Do not allow fans to blow directly into fireplace or create drafts.
Do not use unapproved blower inserts or accessories.
Distinguish orange flames from yellow tipping; dirt can cause brief orange patches.
Correct and incorrect burner flame patterns, log curing.
Turn off heater and let cool before servicing.
Keep control areas, burner, and air passageways clean; annual inspection recommended.
Failure to keep primary air openings clean may result in sooting.
Cleaning primary air inlet holes for proper air mix and clean flame.
Steps for cleaning burner, pilot assembly, and air inlet holes.
Diagram showing primary air inlet slot on burner tube.
Diagrams showing pilot inlet air holes for LP and NG gas.
Refer to log placement instructions; replace if broken or chipped.
Use vacuum cleaner or pressurized air to clean air passageways.
Wipe exterior cabinet with a soft cloth and mild soap/water mixture.
Critical steps to take if a gas odor is detected.
Impurities in air can create odors; ventilate and stop using odor-causing products.
Ensure power is turned off before proceeding with troubleshooting.
Turn off and let cool before servicing; only qualified personnel.
Never use wire or needle to clean ODS/pilot; this can cause damage.
Symptoms and causes of low gas pressure.
Troubleshooting for no spark at ODS/pilot when ignitor button is pressed.
Troubleshooting for spark but no ignition at ODS/pilot.
Troubleshooting for pilot flame going out when control knob is released.
Troubleshooting for burners not lighting after pilot is lit.
Troubleshooting for delayed ignition of burners.
Troubleshooting for burner backfiring.
Troubleshooting for excessive yellow flame during combustion.
Troubleshooting for gas odor during combustion.
Troubleshooting for clicking or ticking noise after burner is lit or shut off.
Troubleshooting white powder residue within burner box or on adjacent surfaces.
Troubleshooting unwanted odors from the heater.
Troubleshooting for heater shutting off due to ODS operation.
Troubleshooting gas odor even when control knob is in OFF position.
Troubleshooting moisture or condensation on windows.
Explanation for slight smoke or odor during initial operation.
Troubleshooting whistling noise when burner is lit.
Contact customer service for replacement parts.
Diagram and part numbers for top grille, hood, and window frame.
Part numbers for log sets, ODS pilot, selector knob, regulator, and ignitor module.
Part numbers for remote receiver and thermostat remote.
Information about the optional thermostat-controlled blower kit.
Provides better heat distribution, makes fireplace more efficient.
Two-year limited warranty against defects in materials and workmanship.
Proper operation, maintenance, and keeping proof of purchase.
Exclusions from warranty coverage, including misuse and lack of maintenance.
GHP Group Inc. not liable for incidental or consequential damages.
Procedure for handling warranty claims through retailer or customer service.
Instructions for filling out and mailing warranty registration card or registering online.
Questions for market research purposes, held in strict confidence.
Instruction to save the warranty registration card for records.
General| Brand | pleasant hearth |
|---|---|
| Model | VFF-PH32DR |
| Category | Indoor Fireplace |
| Language | English |
