Why is my Pleasant Hearth Indoor Fireplace producing smoke during initial operation?
The slight smoke or odor during the initial operation of your Pleasant Hearth Indoor Fireplace is due to residues from the manufacturing process. This problem will stop after a few hours of operation.
How to fix no spark on pleasant hearth Indoor Fireplace?
If there's no spark at the ODS/pilot when you press the ignitor button on your Pleasant Hearth Indoor Fireplace, several things could be the cause: * The ignitor electrode might be positioned wrong or broken, in these cases replace the electrode. * The ignitor electrode might not be connected to the ignitor cable, in this case replace the ignitor cable. * The ignitor cable could be pinched or wet. Free the ignitor cable if it's pinched by any metal or tubing, and keep it dry. * The ignitor cable might be damaged, so replace the ignitor cable. * The piezo ignitor might be bad, so replace the piezo ignitor.
What to do if burner won't light on pleasant hearth Indoor Fireplace after pilot is lit?
If the burner(s) on your Pleasant Hearth Indoor Fireplace doesn't light after the ODS/pilot is lit, it could be due to: * A clogged burner orifice. Try cleaning the burner orifice or contact customer service. * The burner orifice diameter being too small, in that case contact customer service. * Low inlet gas pressure. Contact your gas supplier.
Why is there a gas odor from my pleasant hearth VFF-PHFSDR-2C during combustion?
If you notice a gas odor during combustion with your Pleasant Hearth Indoor Fireplace, here's what to check: * There might be foreign matter between the control valve and burner. Take apart the gas tubing and remove any foreign matter. * There could be a gas leak. Locate and correct all leaks.
What to do if my pleasant hearth VFF-PHFSDR-2C has spark but no ignition?
If you're getting a spark but no ignition with your Pleasant Hearth Indoor Fireplace, here's what might be happening: * **Gas Supply:** Ensure the gas supply is turned on and the equipment shutoff valve is open. * **Control Knob:** Make sure the control knob is fully pressed in while pressing the ignitor button and that it's in the PILOT position. * **Air in Gas Lines:** If the unit was just installed, there might be air in the gas lines. Continue holding down the control knob and repeat the igniting operation until the air is removed. * **Clogged Pilot:** The ODS/pilot might be clogged. Clean the ODS/pilot or replace the ODS/pilot assembly. * **Gas Regulator:** The gas regulator setting might not be correct, consider replacing the gas regulator. * **Propane Supply:** If using...
Why is there delayed ignition of burner(s) in my Pleasant Hearth Indoor Fireplace?
If you experience delayed ignition of the burner(s) in your Pleasant Hearth Indoor Fireplace, here are potential causes: 1. The manifold pressure is too low. Contact your gas supplier. 2. The burner orifice is clogged. Clean the burner or contact customer service.
How to fix burner(s) that won't light on my Pleasant Hearth Indoor Fireplace?
If the burner(s) on your Pleasant Hearth Indoor Fireplace don't light after the ODS/pilot is lit, it could be due to these reasons: 1. The burner orifice is clogged. Clean the burner orifice or contact customer service. 2. The burner orifice diameter is too small. Contact customer service. 3. The inlet gas pressure is too low. Contact your gas supplier.
Why is there a high yellow flame in my Pleasant Hearth Indoor Fireplace?
If you notice a high yellow flame during burner combustion in your Pleasant Hearth Indoor Fireplace, it could be due to: 1. Not enough air. Check the burner for dirt and debris and clean it if necessary. 2. A defective gas regulator. Replace the gas regulator. 3. Inlet gas pressure is too low. Contact your gas supplier.
Why does my pleasant hearth VFF-PHFSDR-2C make a clicking noise?
A clicking or ticking noise from your Pleasant Hearth Indoor Fireplace just after the burner is lit or shut off is typically due to metal expanding while heating or contracting while cooling. This is common with most heaters. If the noise is excessive, contact a qualified service technician.
Why does my pleasant hearth VFF-PHFSDR-2C Indoor Fireplace make a whistling noise?
If your Pleasant Hearth Indoor Fireplace makes a whistling noise when the burner is lit, here are some possible causes: * Turning the control knob to the high position when the burner is cold. Turn the control knob to the low position and let it warm up for a minute. * Air in the gas line. Operate the burner until the air is removed from the line. Have the gas line checked by your local propane/LP gas company. * Blocked air passageways on the heater. Observe minimum installation clearances. * A dirty or partially clogged burner orifice. Clean the burner or contact customer service.
Install and use heater with care. Follow all codes. Use latest edition of National Fuel Gas Code.
Instructions for removing fireplace cabinet and hood from carton, and checking for damage.
Details requirements for indoor combustion air and ventilation for safe operation of the heater.
Classifies spaces into three types and explains how to provide adequate ventilation.
Worksheet to determine if space is confined or unconfined and calculate fresh air needs.
Methods for providing fresh air from adjoining unconfined spaces using permanent openings or doors.
Methods for providing fresh air from outdoors using ventilation grills or ducts.
Ensuring the gas supply matches the heater's requirements.
Instructions for maintaining safe distances from flammable materials.
Minimum clearances required from combustible materials, side walls, and ceiling.
Step-by-step guide for installing the optional blower kit into the fireplace.
Procedure for converting the appliance between propane and natural gas fuel types.
Guidance on safely connecting the heater to the gas supply line with necessary fittings.
Procedures for testing gas piping and connections for leaks after installation or servicing.
Step-by-step guide for safely lighting the pilot and main burner of the fireplace.
Procedures for safely shutting off the gas supply to the fireplace unit.
Overview of the multi-function wireless remote control system for gas heating appliances.
Explanation of the symbols and indicators on the remote control's liquid crystal display.
Details on remote control features like swing number, manual functions, and power settings.
Guidelines for installing the remote receiver, including wiring and mounting.
Details on communication safety features, childproof lock-out, and learning transmitter codes.
Instructions on how to activate and deactivate the childproof lock-out feature on the remote.
Instructions for installing the wall clip to mount the transmitter securely.
Common problems and solutions for the remote control system.
Procedure for checking the pilot and burner flame patterns for correct operation.
Guidance on identifying correct vs. incorrect pilot flame patterns and their implications.
How to inspect and identify correct and incorrect burner flame patterns for optimal performance.
Instructions on cleaning air inlet holes and burner components to prevent soot and ensure proper airflow.
Information on available optional accessories for the fireplace, such as blower kits.
Details the limited warranty coverage, duration, and what is covered and not covered.
Owner responsibilities for maintaining the appliance and verifying purchase date for warranty.
Lists conditions and damages that are excluded from the limited warranty coverage.
Steps to follow when making a warranty claim, including contacting customer service.
General| Fuel Type | Electric |
|---|---|
| Color | Black |
| Voltage | 120V |
| Wattage | 1500W |
| Remote Control | Yes |
| Vent Type | Ventless |
| Warranty | 1 year limited |
| Heating Capacity | 400 sq ft |
| Material | Steel |
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