Problems
Possible causes and solutions
If Wi-Fi function is not activated, please reset
Wi-Fi and try again;
The Wi-Fi signal is not good, please ensure that the
machine is in a good Wi-Fi signal coverage area;
If Wi-Fi connection is abnormal, reset Wi-Fi and
download the latest mobile phone version. Try to
connect again;
Wi-Fi suddenly lost the connection, suspected that
the home router is malfunction
, you can contact
the customer service for help;
he machine does not support 5G network. Please
switch it to 2.4G Wi-Fi
Unable to
connect
WiFi
The machine may be entangled or stuck by the
scattered wires and drooping curtains on the ground.
It is recommended to tidy up the room before
cleaning;
The
machine is
trapped at
work
24
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