TROUBLESHOOT
GB
Abnormal
behaviour
Problems
*If the battery is low, please place the machine on
dust collector for fully charg
before use. it. If
the battery temperature is too low or too high,
please use it at 0-40°C.
*If the base is not powered on, please check the
indication light is on; if not, please check the power
cord for both ends have been properly inserted;
Poor contact, please clean the charging plates of the
charging station and the machine.
Unable to
charge
*In high temperature or low temperature environ-
ment, the machine automatically reduce
the
charging speed in order to extend the battery life.
The charging contact area may be dirty, please clean
the area with a dry cloth.
Slow charging
*There are too many obstacles near the charging
station, please put the charging station in open area;
The machine is too far away from the charging
station, please put the machine near the charging
station and try again.
Can't recharge
Can't boot
*Please confirm whether the machine sensor is
abnormal. If there is no abnormality, please turn the
*The rolling brush, side brush or the main wheel may
be entangled with obstacles, please stop and clean it.
The universal wheel may be winding, it is recommend-
ed to take out the universal wheel for clean up.
Abnormal
sounds when
cleaning
Possible causes and solutions
Cleaning
ability
decrease or
ash dropping
*The dustbin is full or the filter has been blocked,
please clean the dust box and filter;
The rolling brush is wrapped by obstacles, please
clean up the rolling brush.
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