10 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please
contact customer support. Details are provided under “Getting Help”.
For Windows® Users:
PC
Symptom Problem Solution
I receive an error
message when I am
installing “Polaroid
Digital Camera Driver”.
“Polaroid Digital
Camera Driver”
does not load.
Shut down all other applications and attempt
to reinstall the driver.
Check to see if the USB controller in your
BIOS is activated. Please refer to Polaroid
web site for how to active USB controller
in BIOS.
I cannot upload images
to my computer.
Connection failure. Check that all cable connections are
secured.
Camera Driver is
not installed.
You need to install the camera driver for
Windows 98SE systems.
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