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Troubleshooting
SYMPTOM CHECK ITEM
The player cannot
play.
• Make sure a disc is loaded.
• Make sure the disc is loaded with label side up.
• Disc should be clean, not dirty or warped.
• Player’s region code should be the same as the region
code of the DVD disc.
• Make sure water condensation has not occurred. If it
has, remove the disc and keep the player power on
until the moisture evaporates.
There is no sound.
• Make sure system connection is correct.
• Make sure the player is not under muting mode.
• Press the MUTE button to turn on the speaker.
• Make sure the volume is adjusted to the lowest.
• Adjust the volume upward.
• Is your disc dirty or warped? Clean or replace it.
There is no picture or
picture is unsteady.
Position of the
picture is incorrect.
• Make sure the video type of the AV signal source is
NTSC.
• Make sure system connection is correct.
• Is your disc dirty or warped? Clean or replace it.
Cannot continue to
play and plays a
section repeatedly.
• Make sure the player is not in A-B repeat status.
• Press A-B button to cancel A-B repeat status.
Is your disc dirty or warped? Clean or replace it.
The remote control
does not work.
• Make sure there are no obstructions between the
remote control and the player.
• Make sure the remote control is pointing at the player.
• Make sure batteries are inserted correctly (check
polarity).
• Replace weak batteries.
Other Notes: Static or other external interfere may cause the player to behave
abnormally. If this occurs, unplug the power-supply cord from the outlet and plug it in
again to reset the player. If the problems persist, then please disconnect the power
and consult a qualified technician.
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