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Poly Blackwire 5200 Series User Manual

Poly Blackwire 5200 Series
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Blackwire 5200 Series
Corded USB headset with 3.5 mm
connection
User Guide
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Poly Blackwire 5200 Series Specifications

General IconGeneral
Wearing StyleOver-the-head
Dynamic Mute AlertYes
TypeWired
Ear CushionLeatherette
Warranty2 years
SoundGuardAcoustic limiting for protection against sounds above 118 dBA
Frequency Response20 Hz to 20 kHz
Call controlCall answer/end, mute, volume +/-, via inline controller
CompatibilityPC, Mac

Summary

Overview

Setup

Load Software

Customize device behavior and enable call control with Poly Lens Desktop App.

Update Poly Device

Keep firmware and software up-to-date for improved performance and new features via Poly Lens App.

Fit

Adjust Headband Fit

Lengthen or shorten the headband for comfortable wear over the ears.

Position Microphone Boom

Wear boom on either side and rotate to align with mouth for optimal audio.

Bend Microphone Boom

Gently bend boom to be one finger width from the corner of your mouth.

Basics

Call Handling

Learn to make, take, and end calls using the headset or softphone application.

Volume Control

Adjust listening volume using the dedicated volume up and down buttons.

Microphone Mute

Mute or unmute the microphone during a call using the inline controller button.

Troubleshooting

Headset Issues

Solutions for common problems like noise, no sound, distorted audio, or non-working controls.

Support

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