Do you have a question about the Poly DA Series and is the answer not in the manual?
Details standard LED indicators and their functions on the DA audio processor.
Explains LED indicators specific to Microsoft Teams functionality on compatible models.
Lists Poly/Plantronics headset series compatible with the DA audio processor.
Information on downloading and using Poly Lens Desktop App for device customization and updates.
Instructions for updating device firmware and software using the Poly Lens Desktop App.
Guides on initiating, receiving, and concluding calls using the audio processor and softphone.
Instructions for adjusting listening and microphone volume via device and softphone.
Details on muting/unmuting the headset during calls and the mute reminder feature.
How to use the Teams button to launch the app and view notifications.
Troubleshooting steps for audio problems, including softphone compatibility and default audio devices.
Solutions for not hearing the caller, checking default audio devices, and adjusting listening volume.
Resolving issues where callers cannot hear you, checking mute status and microphone alignment.
Fixing distorted audio or echo, checking default audio devices, and adjusting volume.
Troubleshooting unresponsive buttons, often related to PC power states like standby or hibernation.
Steps to fix Teams launch issues, ensuring it's set as the target softphone in Poly Lens Desktop App.
Using Teams-enabled headsets with other softphones and Call button behavior changes.
Details the primary component: the DA inline controller with combined USB-A and USB-C cable.
Refers to the included quick start guide for initial setup and basic operations.
Provides website URL and contact information for customer support and assistance.
Contact details for Plantronics, Inc. located in the United States.
Contact details for Plantronics B.V. located in the Netherlands.