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Poly DA85M - User Manual

Poly DA85M
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Poly DA Series
USB Audio Processor
User Guide
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Poly DA85M Specifications

General IconGeneral
CategoryAdapter
ModelDA85M
BrandPoly
Product TypeAudio Adapter
Connectivity TechnologyWired
Sound Output ModeStereo
ColorBlack
TypeAdapter
ConnectionUSB
FeaturesPlug and Play
Compliant StandardsUSB 2.0
Connector TypeUSB Type-A
Data Transfer RateUSB 2.0 (480 Mbps)
MaterialPlastic

Summary

Overview

Standard LEDs and functions

Explains the LED indicators and their functions for standard operations on the DA audio processor.

Microsoft Teams LEDs and functions (Teams model only)

Details LED indicators and functions specific to the Microsoft Teams model of the DA audio processor.

Setup

Compatible headsets

Lists compatible headset models that can be used with the DA series audio processor.

Load software

Guides users on downloading and using the Poly Lens Desktop App for device customization.

Update your Poly device

Provides instructions for keeping device firmware and software up-to-date for performance.

Daily use

Make;take;end calls

Explains how to initiate, receive, and terminate calls using the audio processor and softphone.

Volume

Details how to adjust listening volume and microphone volume levels on the audio processor.

Mute

Instructions for muting and unmuting the headset microphone during active calls.

Launch Microsoft Teams (Teams model only)

Describes using the Teams button to access the app and view notifications.

Troubleshooting

Headset audio not working

Provides solutions for audio issues when the headset is connected to the computer.

Cannot hear the caller

Offers steps to resolve issues where the user cannot hear the person on the call.

Callers cannot hear me

Outlines troubleshooting steps when the microphone is not transmitting audio.

Distorted sound or echo

Addresses problems with distorted audio or echo feedback in the headset.

Headset buttons unresponsive

Solutions for when the headset buttons become unresponsive.

Teams not launching (Teams model only)

Troubleshoots issues with the Teams button not launching the desktop application.

Teams headset with other softphones (Teams model only)

Discusses compatibility and configuration of Teams headsets with other softphones.

Whats in the box

Support

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