Name: Poly ATA 400 Series
Brand: Poly
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Poly ATA 400 Series Administrator

Guide

SUMMARY

This guide provides administrators with information about configuring, maintaining, and troubleshooting the

featured product.

Table of Contents2
1 before You Begin7
Audience, Purpose, and Required Skills7
2 Getting Started8
Supported Devices8
Poly ATA Device Features8
Key Features9
Robust Telephony Features9
Powerful Call Routing and Voice Service Features10
LED Description and LED Behaviour10
Poly ATA 400 LED Status Indicators10
Poly ATA 402 LED Status Indicators11
Port Connections12
Poly ATA 400 Port Connections12
Poly ATA 402 Port Connections13
3 Configuration and Management Interfaces16
Interactive Voice Response System16
Configure Basic Settings Using the IVR System16
IVR Local Configuration Options17
System-Level Configuration Options18
Network-Related Configuration Options18
Obiwifi-Related Configuration Options19
SIP Service Provider Configuration Options20
PDMS-SP Configuration Options23
Auto Attendant Configuration Options25
Customized AA Prompt Recording Options25
System Web Interface-Based Local Configuration26
Access the System Web Interface26
Local Device Update and Management27
Updating Firmware27
Customized AA Prompts Backup and Restore28
Configuration Backup and Restore28
Backing up Your Configuration28
Resetting Configuration to Factory Default29
Zero-Touch, Massive Scale Remote Provisioning29
4 UC Software Configuration on Poly ATA 400 Series30
Creating Configuration Files30
Configure the UC Software Provisioning Server Address30
Add Poly ATA 400 Series to Your Primary Configuration File31
Supported UC Software Parameters31
5 Configuring Call Settings34
Configuring Secure RTP34
Enable Secure RTP34
Configure the Cryptographic Parameters for Secure RTP34
Configuring Multicast Paging35
Configure Multicast Page Groups35
Configuring Emergency Call Settings36
Configure Emergency Call Settings36
Enhanced 911 and HTTP-Enabled Location Delivery37
Enable the Location Information Service for E91137
Configure the Location Information Service for E91137
Configure the HTTP-Enabled Location Delivery (HELD) for E91138
Enable the Emergency Geolocation Settings for E91139
Enable the Inclusion of X-Switch-Info Header in SIP REGISTER Message39
Enter Device Location Information40
6 Device Interface41
Phone Settings41
Phone Port Signaling and Messaging41
Configure the Device to Use as a Paging System42
Primary Line43
Configure the Primary Line43
Customize Service Route Access Codes44
Customize Service Route Access Codes for the Auto Attendant44
Call Forward Numbers45
User Features Available on the Device45
Place a Call on the Primary Line45
Call Forwarding46
Enable Call Forward All46
Enable Call Forward on Busy46
Enable Call Forward on no Answer47
Caller ID - Name and Number47
Call Waiting47
3-Way Calling47
Call Transfer (Attended)48
Nordic Style Feature Invocation48
Caller ID Block (Anonymous Calling)48
Automatic Call Back (Call Return)49
Repeat Dialing49
Anonymous Call Block49
Do Not Disturb49
Message Waiting Indication - Visual and Tone Based49
Speed Dialing of 99 Obi Endpoints or Numbers49
Phone Ports Collaborative Features50
Service Star Code Features50
7 Star Code Features52
Set the Star Code Profile52
Star Code Scripts53
Star Code Script Variables53
Star Code Script Actions (ACT)54
Star Code Script Format55
Star Code Script Examples55
Program a Star Code56
8 Status57
System Status57
View WAN Status57
View Wi-Fi Status57
Product Information58
View Spn Services Stats (N = 1, 2, 3, 4)58
View Obitalk Service Status59
Call Status59
Call History59
SP Services Stats59
Phone Port Status59
9 Device Settings60
Repeat Dialing Service60
Codec Profile Features61
User Settings61
Configure Speed Dial Numbers61
Use a Speed Dial Number as Ad Hoc Gateway62
10 Network Settings63
WAN (Internet) Settings63
Obiwifi Wireless USB Adapter63
Wifi Scan63
11 Call Routing64
Inbound and Outbound Call Routing64
Inbound Call Route Configuration64
Inboundcallroute Examples66
Outbound Call Route Configuration67
Outboundcallroute Examples68
Digit Map Configuration69
Digit Map Rules and Elements69
Matching against Multiple Rules in Digit Map71
Forcing Interdigit Timeout with a Pound Key73
Invoke Second Dial Tone in Digit Map73
Change Inter-Digit Long Timer Dynamically after Partial Match74
User-Defined Digit Maps74
A User-Defined Digit Map for Ipv4 Dialing75
Configure a User-Defined Digit Map75
Call Routing and Digit Map76
Trunks, Endpoints, and Terminals76
Supported 2-Way Call Bridges76
12 Service Providers78
ITSP Profile78
SP Service78
SIP Registration78
SIP Outbound Proxy Server79
DNS Lookup of SIP Servers79
NAT Traversal Considerations80
SIP Proxy Server Redundancy and Dual Registration80
SIP Privacy81
STUN and ICE82
SIP Service Provider Features82
ITSP Driven Distinctive Ringing83
RTP Statistics - the X-RTP-Stat Header83
Media Loopback Service84
The Obitalk Service85
Enable the Obitalk Service85
Limit Obitalk Calls86
PDMS-SP Service Settings86
Auto Attendant Service86
Automated Attendant86
AA Callback Service86
User Recorded Prompts87
Enable Auto Attendant87
Configure the Auto Attendant Callback Service88
Customize Service Route Access Codes for the Auto Attendant88
Customizing AA Prompt Lists88
Voice Gateways90
Configure a Gateway for Direct Dialing90
Voice Gateway Examples90
Trunks91
Trunk Groups91
Configure a Trunk Group92
13 Troubleshooting93
System Logs93
Activate Syslog Messaging93
Include Detailed SIP Messages in Syslog Messaging93
View SPN Service Status Messages94
SPN Service Status Error Messages94
Locate the Serial Number on the Device95
Locate the Serial Number in the System Web Interface95
Packet Capture95
Start and Stop a Local Packet Capture95
Configure the Remote PCAP Server96
Tone Profile Features97
Tone Field-1 Composition97
Tone Field-2 Composition97
Tone Field-3 to Field-6 Composition98
Tone Examples99
Dial Tone99
Busy Tone99
Prompt Tone99
SIT Tone99
Stutter Tone100
Ring Profile a & B100
Ring Profile Features100
Ring Field-1 Composition100
Ring Field-2 to Field-5 Composition101

Other manuals for Poly ATA 400 Series

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Deployment Guide15 pages

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Poly ATA 400 Series Specifications

General

Brand	Poly
Model	ATA 400 Series
Category	Adapter
Language	English

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Table of Contents

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Poly ATA 400 Series Specifications

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