Poly ATA 400 Series - Customizing AA Prompt Lists

referred as %User<N>% where <N> = 1 - 10. In a prompt list this can be followed by a ;r=<start>-
<end> parameter that specifies the range to play for that prompt, where
<start> = starting time mark in milliseconds. 0 is the default if <start> is omitted.
<end> = ending time mark in milliseconds. the end of the prompt is the default if <end> is omitted.
If the r= parameter is omitted, the full range of the prompt is played.
Examples:
%User1%;r=1000 means play the User1 prompt starting at 1000 ms mark to the end.
%User2% means play the entire User2 prompt from start to finish.
%User3%;r =1300-3720 means play the User3 prompt starting from the1300 ms mark to the 3720
ms mark.
%User4%;r=3200-1200 means don't play anything since <end> is less than <start>.
Each prompt list control elements starts with a ‘&' in a prompt list. The following control elements are
supported: &pause(<duration>)means pause playing for a number of seconds as given by the
<duration> parameter.
An example prompt list:
%User1%;r=105,&pause(3),%User5%,%User9%;r=0-1350,&pause(15)
You can replace any of the following AA prompt lists with your own specified prompt lists:
Table 12-2
Automated Attendant Prompt Lists
AA Prompt List System Default Prompt To Be Played
Welcome Welcome to OBi Attendant. Once, at the beginning when the AA starts.
InvalidPin Invalid PIN. After user enters an invalid PIN.
EnterPin Enter PIN. Prompts user to enter a valid PIN.
MenuTitle Main Menu. Once, after Welcome and before announcing the menu
options.
Menu Press 1 to continue this call.
Press 2 to make a new call.
Press 3 to enter a callback number.
A couple of times after MenuTitle.
PleaseWait Please wait while your call is being
connected.
Once, after user enters a phone number to call.
EnterNumber Enter number followed by the # key. Prompts user to enter a valid number after option 2 or
option 3 is selected by the user.
Bye Thank you. Goodbye. When user presses * or # key to leave the AA.
For more information on user prompts parameters, see the User Prompts Parameter Guide table in
the Parameter Reference Guide,
For more information on Auto Attendant parameters, see the Automated Attendant Parameter Guide
table in the Parameter Reference Guide.
Customizing AA Prompt Lists
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