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Poly ATA 400 Series User Manual

Poly ATA 400 Series
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<**1:>1408xxxxxxx - Matches any number that starts with **11408 followed by 7 digits. The
device removes the **1 prefix when making the call.
*74(x|xx) - Matches any number that starts with *74, followed by 1 or 2 digits.
**1(Msp1) - Matches any number that starts with **1 and with the rest of the digits matching the
DigitMap in the SP1 Service.
<:1234> - Matches an empty phone number and replaces with 1234. This is the syntax for a hotline
to 1234.
<S0:1234> - Equivalent to the last example.
<:#> - Hotline to the number #.
<S0:#> - Equivalent to the last example.
<S4:1234> - Call 1234 if no digits entered for 4 seconds. This is the syntax of a warm line.
xx.853 7683 - Matches any number with at least 8 digits and ends with 8537683, such as
15108537683, 98537683.
(x.408 223 1122) - Matches any number with at least 10 digits and ends with 408 223 1122,
such as 4082231122 or 1408 223 1122.
xx.<#> - Adds a # to the end of any number with 1 or more digits.
!1900xxx xxxx - Barring all 11-digit numbers that start with 1900.
[^*]@@. - Arbitrarily long alphanumeric sequence (except #) that doesn’t start with *.
xx? - Any 1- or 2-digit number.
(1xxxxxxxxxxS0|xx.) - Arbitrarily long digit sequence not starting with 1; otherwise it is limited to
11 digits.
Matching Against Multiple Rules in Digit Map
A digit map normally contains more than one rules. The Digit Map Processor (DMP) must return the
best matched rule at some point, or declare that the input digit sequence is invalid. The DMP keeps
refining its decision as each digit is entered until it reaches a final decision, or is forced to make a
timely decision when the interdigit timer expires.
Matching Against Multiple Rules in Digit Map
65

Table of Contents

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Poly ATA 400 Series Specifications

General IconGeneral
ModelATA 400 Series
TypeAnalog Telephone Adapter
ProtocolsSIP, MGCP
Power SupplyExternal power adapter
Ports2 FXS ports
Network Interface10/100 Ethernet
Voice CodecsG.711, G.726, G.729
Fax SupportT.38
ManagementWeb-based configuration

Summary

Before You Begin

Audience, Purpose, and Required Skills

Defines the target audience and necessary knowledge for this guide.

Getting Started

Supported Devices

Lists the product names, model names, and part numbers for Poly ATA devices.

Poly ATA Device Features

Details the high-level features and functionalities of Poly ATA devices.

Key Features

Outlines the primary features and capabilities of the Poly ATA devices.

Robust Telephony Features

Explains the telephony features available when connecting an analog phone.

Powerful Call Routing and Voice Service Features

Details the voice service features and call routing capabilities of Poly ATA devices.

LED Description and LED Behaviour

Explains the meaning of the LEDs on the front of the Poly ATA devices and their behavior.

Port Connections

Explains the different physical port connections on the Poly ATA 400 series devices.

Configuration and Management Interfaces

Interactive Voice Response System (IVR)

Describes using the IVR system for device configuration and information retrieval.

Configure Basic Settings Using the IVR System

Guides users on configuring basic settings via the IVR system.

IVR Local Configuration Options

Lists and explains the configuration options available through the IVR main menu.

System-Level Configuration Options

Details additional configuration options accessible via the device IVR.

Network-Related Configuration Options

Explains how to configure network-related settings using the device IVR.

OBiWiFi-Related Configuration Options

Covers configuration options for the OBiWiFi wireless USB adapter via IVR.

SIP Service Provider Configuration Options

Details configuration options for SIP service providers (SP1) using the IVR.

PDMS-SP Configuration Options

Explains configuration options for PDMS-SP service via the IVR.

Auto Attendant Configuration Options

Covers configuration options for the Auto Attendant feature via the IVR.

Customized AA Prompt Recording Options

Describes how to record and manage customized Auto Attendant prompts.

System Web Interface-Based Local Configuration

Explains how to access and use the device's web interface for configuration.

Access the System Web Interface

Provides steps to access the Poly ATA system web interface using a web browser.

Local Device Update and Management

Covers updating firmware and managing the device through the web interface.

Customized AA Prompts Backup and Restore

Explains how to back up and restore customized Auto Attendant prompts.

Configuration Backup and Restore

Details how to back up and restore the device's configuration settings.

Resetting Configuration to Factory Default

Guides on resetting the device configuration to its factory default state.

Zero-Touch, Massive Scale Remote Provisioning

Introduces the concept of Zero-Touch provisioning for Poly devices.

UC Software Configuration on Poly ATA 400 Series

Creating Configuration Files

Explains how to create configuration files for Poly ATA devices using UC Software.

Configure the UC Software Provisioning Server Address

Details setting the provisioning server address for UC Software configuration files.

Add Poly ATA 400 Series to Your Primary Configuration File

Guides on adding ATA 400 series devices to the primary configuration file.

Supported UC Software Parameters

Lists and describes the UC Software parameters supported by Poly ATA 400 Series.

Configuring Call Settings

Configuring Secure RTP

Explains how to configure secure RTP for encrypted audio on the device.

Enable Secure RTP

Provides steps to enable secure RTP for encrypted audio communication.

Configure the Cryptographic Parameters for Secure RTP

Details setting cryptographic parameters for secure RTP streams.

Configuring Multicast Paging

Describes the device's support for multicast paging and its configuration.

Configure Multicast Page Groups

Guides on configuring multicast page groups on the device.

Configuring Emergency Call Settings

Explains how to set up emergency calling support features.

Configure Emergency Call Settings

Details how to define emergency numbers using DigitMap and OutboundCallRoute.

Enhanced 911 and HTTP-Enabled Location Delivery

Covers location-based E911 and HELD services for device users.

Enable the Location Information Service for E911

Guides on configuring the device to use the Location Information Service for E911.

Configure the Location Information Service for E911

Details setting the preferred source of location information for emergency calls.

Configure the HTTP-Enabled Location Delivery (HELD) for E911

Explains how to retrieve location information from LIS using the HELD protocol.

Enable the Emergency Geolocation Settings for E911

Guides on enabling emergency geolocation settings for E911.

Enable the Inclusion of X-Switch-Info Header in SIP REGISTER Message

Details enabling X-Switch-Info Header for gathering location data.

Enter Device Location Information

Describes entering static location information for a Poly ATA device.

Device Interface

Phone Settings

Explains how to configure settings for calls made from the phone attached to the device.

Phone Port Signaling and Messaging

Details input and output signaling and control messages supported on the Phone ports.

Maximum Session Capacity

States the maximum session capacity for the device's Phone port.

Configure the Device to Use as a Paging System

Guides on connecting a Phone port to an external PA system for paging.

Primary Line

Defines and explains how to configure the primary line for outbound calls.

Customize Service Route Access Codes

Explains how to modify default service route access codes using DigitMap and OutboundCallRoute.

Customize Service Route Access Codes for the Auto Attendant

Details customizing access codes for Auto Attendant call routing and digit maps.

Call Forward Numbers

Explains how to set up call forwarding numbers for incoming calls.

User Features Available on the Device

Lists and describes user features available on the Poly ATA device.

Place a Call On the Primary Line

Details how to place calls using the designated Primary Line.

Call Forwarding

Explains the functionality of call forwarding and its types.

Enable Call Forward All

Guides on enabling and disabling the Call Forward All feature.

Enable Call Forward on Busy

Explains how to enable and disable Call Forward on Busy.

Enable Call Forward on No Answer

Details how to enable and disable Call Forward on No Answer.

Caller ID - Name and Number

Describes the Caller ID feature for identifying incoming calls.

Call Waiting

Explains the Call Waiting feature for managing multiple calls.

3-Way Calling

Details how to use the 3-Way Calling feature to talk to multiple parties.

Call Transfer (Attended)

Explains how to perform an attended call transfer.

Nordic Style Feature Invocation

Describes feature invocation methods specific to Nordic regions.

Caller ID Block (Anonymous Calling)

Explains how to block caller ID information for calls.

Automatic Call Back (Call Return)

Describes the Automatic Call Back feature for returning calls.

Repeat Dialing

Explains the Repeat Dialing feature for retrying busy numbers.

Anonymous Call Block

Details how to block incoming calls with no identifying caller ID.

Do Not Disturb

Explains how to enable and disable the Do Not Disturb feature.

Message Waiting Indication - Visual and Tone Based

Describes visual and tone-based notifications for new voice messages.

Speed Dialing of 99 OBi Endpoints or Numbers

Explains how to configure speed dial numbers for quick dialing.

Star Code Features

Set the Star Code Profile

Guides on selecting and configuring star code profiles for device features.

Star Code Script Variables

Lists and defines the predefined variables used in star code scripts.

Star Code Script Actions (ACT)

Details the supported actions that can be used within star code scripts.

Star Code Script Format

Explains the general format and structure of star code scripts.

Star Code Script Examples

Provides examples of default star code scripts used in the device.

Program a Star Code

Guides on programming custom star codes for device features.

Status Pages

System Status

Overview of the system status sections available in the web interface.

View WAN Status

Describes how to view the WAN (Ethernet) status information.

View Wi-Fi Status

Explains how to view the Wi-Fi status for the OBiWiFi dongle.

Product Information

Guides on viewing basic product information and reboot reason codes.

View SPn Services Stats (n = 1, 2, 3, 4)

Explains how to view statistics for SPn services and troubleshoot SIP errors.

View OBiTALK Service Status

Describes how to view the current status of the OBiTALK service.

Call Status

Details how to view running call statistics and state parameters.

Call History

Explains how to view and save the device's call history.

SP Services Stats

Refers to the SP Services Stats page for statistics relevant to SPn services.

Phone Port Status

Refers to the PHONE Port Status page for statistics relevant to Phone ports.

Device Settings

Repeat Dialing Service

Explains the Repeat Dialing service and its controlling parameters.

Codec Profile Features

Describes the available codec profiles and their configuration.

User Settings

Guides on configuring user-specific settings for the device.

Configure Speed Dial Numbers

Explains how to set up and configure speed dial numbers for quick dialing.

Use a Speed Dial Number as Ad Hoc Gateway

Guides on using speed dial numbers for ad hoc direct dialed gateway calls.

Network Settings

WAN (Internet) Settings

Refers to the WAN Settings Parameter Guide for more information.

OBiWiFi Wireless USB Adapter

Describes the OBiWiFi adapter and its role as an additional WAN interface.

WiFi Scan

Explains how to scan for and connect to Wi-Fi access points.

Call Routing

Call Routing and Digit Map

Explains the device's role as a voice service bridge and its reliance on digit maps.

Trunks, Endpoints, and Terminals

Defines trunks, endpoints, and terminals in the context of call routing.

Supported 2-way Call Bridges

Shows a matrix of possible call bridge connections between services and endpoints.

Supported Endpoint Calls on the Device

Illustrates possible call connections between endpoints and trunks.

Digit Map Configuration

Explains how digit maps transform and restrict dialed or called numbers.

Digit Map Rules and Elements

Details the components and syntax of digit map rules.

Recursive Digit Maps

Describes how digit maps can be recursive for re-use and compactness.

Barring Digit Maps

Explains how to use barring rules in digit maps to prevent calls.

Digit Map Examples

Provides examples of common digit map rules for various scenarios.

Matching Against Multiple Rules in Digit Map

Explains how the Digit Map Processor selects the best matching rule.

Forcing Interdigit Timeout With A Pound Key

Describes how to force an interdigit timeout using the '#' key.

Invoke Second Dial Tone in Digit Map

Explains how to specify tones within digit maps for dialed sequences.

Change Inter-digit Long Timer Dynamically After Partial Match

Guides on dynamically changing the inter-digit long timer based on partial matches.

User-Defined Digit Maps

Explains how to define custom digit maps for specific needs.

A User-Defined Digit Map For IPv4 Dialing

Details the default user-defined digit map for supporting IPv4 dialing.

Configure a User-Defined Digit Map

Guides on defining up to ten digit maps via the system web interface.

Service Providers

ITSP Profile

Explains ITSP profiles and their parameters like ProxyServer and OutboundProxy.

SP Service

Details SP service profiles and account-specific parameters like AuthUserName.

SIP / ITSP Voice Services

Lists the voice services supported, including SP1-4, PDMS-SP, AA, and Gateways.

SIP Registration

Explains the process of registering with SIP Proxy or Registration Servers.

SIP Outbound Proxy Server

Details configuring an outbound proxy server for directing outbound requests.

DNS Lookup of SIP Servers

Explains how the device performs DNS lookups for SIP server IP addresses.

NAT Traversal Considerations

Discusses how the device discovers mapped external addresses behind NAT routers.

SIP Proxy Server Redundancy and Dual Registration

Explains the device's capability for server redundancy and dual registration.

SIP Privacy

Details how the device handles inbound caller privacy settings.

STUN and ICE

Explains the support for STUN and ICE for NAT traversal and call setup.

SIP Service Provider Features

Introduces SIP trunk service features and configuration.

ITSP Driven Distinctive Ringing

Describes how ITSPs can specify ring patterns via Alert-Info headers.

RTP Statistics - the X-RTP-Stat Header

Explains the RTP statistics summary carried in the X-RTP-Stat header.

Media Loopback Service

Details the device's support for media loopback features.

The OBiTALK Service

Describes the OBiTALK protocol for communication and device management.

Enable the OBiTALK Service

Guides on enabling the OBiTALK service via the system web interface.

Limit OBiTALK Calls

Explains how to limit OBiTALK calls to the OBihai echo server.

PDMS-SP Service Settings

Refers to parameter guide tables for PDMS-SP service and calling features.

Auto Attendant Service

Introduces the Auto Attendant features available on the Poly ATA device.

Automated Attendant

Describes the Auto Attendant feature invoked by inbound call routing.

AA Callback Service

Explains the two methods for the Auto Attendant to call back the user.

Configure the Auto Attendant Callback Service

Guides on configuring the callback service for the Auto Attendant.

Customize Service Route Access Codes for the Auto Attendant

Details customizing access codes for Auto Attendant call routing and digit maps.

Customizing AA Prompt Lists

Explains how AA uses prompt lists and how to customize them.

Voice Gateways

Introduces Voice Gateways (VG) for routing calls via trunks.

Configure a Gateway for Direct Dialing

Guides on configuring gateways for direct dialing without an attendant.

Voice Gateway Examples

Provides examples of setting up voice gateways.

Trunks

Defines trunks and their representation (abbreviation and instance identifier).

Trunk Groups

Explains trunk groups and their configuration criteria.

Configure a Trunk Group

Guides on configuring trunk groups, including their digit maps.

Troubleshooting

System Logs

Explains how system logs help in troubleshooting device issues.

Activate Syslog Messaging

Guides on enabling syslog messaging for troubleshooting purposes.

Include Detailed SIP Messages in Syslog Messaging

Details enabling the logging of detailed SIP messages in syslog.

View SPN Service Status Messages

Explains how to view SPN service status messages and potential error codes.

SPN Service Status Error Messages

Lists common SPN Service Status error messages encountered during firmware upgrades.

Locate the Serial Number on the Device

Guides on finding the device's serial number on the product label.

Locate the Serial Number in the System Web Interface

Explains how to find the device's serial number via the system web interface.

Packet Capture

Details the options for performing packet captures for troubleshooting.

Start and Stop a Local Packet Capture

Guides on starting and stopping a local packet capture.

Configure the Remote PCAP Server

Explains how to configure a remote PCAP server for streaming PCAP data.

Appendix A

Tone Profile Features

Explains the configuration fields that define a tone profile.

Tone Field-1 Composition

Describes frequency components used for tone synthesis.

Tone Field-2 Composition

Describes the overall tone playback duration in seconds.

Tone Field-3 to Field-6 Composition

Defines fields for cadence segments used in tone synthesis.

Tone Examples

Demonstrates how to interpret common tone patterns with examples.

Ring Profile A & B

Explains ring profile features and composition fields.

Ring Profile Features

Outlines the structure and fields for ring profiles.

Ring Field-1 Composition

Describes the ringing duration in seconds for ring profiles.

Ring Field-2 to Field-5 Composition

Defines fields for cadence segments used in ring profiles.

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