Table of contents
1Before You Begin ............................................................................................................................................... 1
Audience, Purpose, and Required Skills......................................................................................................... 1
2Getting Started ................................................................................................................................................... 2
Supported Devices.......................................................................................................................................... 2
Poly ATA Device Features .............................................................................................................................. 2
Key Features............................................................................................................................................ 3
Robust Telephony Features ............................................................................................................. 3
Powerful Call Routing and Voice Service Features.......................................................................... 4
LED Description and LED Behaviour................................................................................................ 4
Poly ATA 400 LED Status Indicators......................................................................................... 4
Poly ATA 402 LED Status Indicators......................................................................................... 5
Port Connections .............................................................................................................................. 6
Poly ATA 400 Port Connections................................................................................................ 6
Poly ATA 402 Port Connections................................................................................................ 7
3Configuration and Management Interfaces ...................................................................................................... 10
Interactive Voice Response System ............................................................................................................. 10
Configure Basic Settings Using the IVR System ................................................................................... 10
IVR Local Configuration Options............................................................................................................ 11
System-Level Configuration Options ..................................................................................................... 12
Network-Related Configuration Options ................................................................................................ 12
OBiWiFi-Related Configuration Options ................................................................................................ 13
SIP Service Provider Configuration Options .......................................................................................... 14
PDMS-SP Configuration Options........................................................................................................... 17
Auto Attendant Configuration Options ................................................................................................... 19
Customized AA Prompt Recording Options........................................................................................... 19
System Web Interface-Based Local Configuration ....................................................................................... 20
Access the System Web Interface ......................................................................................................... 20
Local Device Update and Management ........................................................................................................ 21
Updating Firmware................................................................................................................................. 21
Customized AA Prompts Backup and Restore ...................................................................................... 22
Configuration Backup and Restore ........................................................................................................ 22
Backing Up Your Configuration ...................................................................................................... 22
Resetting Configuration to Factory Default..................................................................................... 23
Resetting Configuration to Factory Default ............................................................................................ 23
Zero-Touch, Massive Scale Remote Provisioning ................................................................................. 23
ii