Mouse or Keyboard Input Freezes for 10-30 Seconds
When using a mouse or keyboard connected to your computer, the input sometimes freezes for up to 30
seconds during normal operation.
Procedure
» Plug the USB dongle directly into the USB-A port on the Studio P21.
Studio P21 Display Is Blank After Restarting Mac
After restarting a Mac connected to your Studio P21 conferencing display, the Studio P21 screen fails to
initiate and is blank.
Procedure
1. Go to Applications and open the DisplayLink Manager.
2. From inside the DisplayLink Manager app, download and install the Login screen extension
status tool.
3. Restart your computer.
Troubleshooting
18
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