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Pontiac 1997 Firebird - Customer Satisfaction Procedure; What Makes up Pontiac Cares

Pontiac 1997 Firebird
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What
makes up
Pontiac
Cares?
A
3
year/36,000 mile
(60
000
km)
Bumper to
Bumper Warranty
Customer Assistance
Roadside Assistance
0
Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one, and are discussed in
greater detail further in your owner’s manual. Pontiac is
focusing
on
the changing needs
of
our customers and
is committed
to
giving you an exceptional level
of
customer care throughout the ownership experience.
Our
goal
is to create total customer enthusiasm
in
our
product and our services, and
make
you
the
most
satisfied customer in
the
world.
Customer Satisfaction Procedure
8-3

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