For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title,
or
the plate at
the top left of the instrument panel and visible
through the windshield
.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of
concern
I
We
encourage
you
to
call
us
so
we
can
give
your
inquiry
prompt attention. However,
if
you wish to write Pontiac,
address your inquiry to:
Pontiac
Customer Assistance Center
One Pontiac Plaza
Pontiac,
MI
48340-2952
In
Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre,
163-005
1908
Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses
of
GM
Overseas offices.
When contacting Pontiac, please remember that your
concern will likely be resolved in
the
dealership, using the
dealer’s facilities, equipment and personnel. That is why we
suggest
you
follow Step One first
if
you have a concern.
L
us’
)mer
Assistance
for
Text
-
!pT
--e
(TTY)
Users
‘10
assist customers who are deaf, hard
of
hearing,
or
speech-impaired and who use Text Telephones (TTYs),
Pontiac
has
TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1-800-833-PONT.
(TTY
users in
Canada can dial
1-800-263-3830.)