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Pool Pro Neptune Series - Technical Support; Warranty

Pool Pro Neptune Series
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Page 22 www.poolpro.com.au
WARRANTY
Pool Pro warrants the Neptune Digital Chlorinator range (domestic) only for the original
purchaser and is non-transferable. Pool Pro warrants the power pack and cell to be
free of manufacturer’s defects in materials and workmanship for a total period of
three (3) years or up to 10,000 hours (whichever comes rst) from the date of original
purchase for domestic applications only (non-commercial applications on a single-
dwelling residential site). Domestic models are warranted for a period of one (1) year
from the date of original purchase on a commercial installation. Commercial models are
warranted for a period of two (2) years or up to 10,000 hours (whichever comes rst)
from the date of original purchase.
Warranty excludes damage caused by negligence, improper use, failure to undertake
regular maintenance, lack of care when using the product, foreign matter entering the
cell, water or foreign matter entering the power pack or junction box, incorrect water
balancing, incorrect installation, incorrect ow rates, inadequate ventilation, nor does
it cover normal wear and tear of the cell and power pack components, incorrect power
supply, corrosive and aggressive climate or location, insect or vermin infestation,
lightning strikes, ooding or any other event beyond the control of the manufacturer.
This product is only warranted for its intended use, in swimming pool and spa
installations. Water quality must be maintained in accordance with AS 3633-1989
Australian Standard Private Swimming Pools Water Quality and the product must be
installed in accordance with AS3000 Wiring Standards. Failure to comply with these
standards will void warranty.
The removal and return of the chlorinator to Pool Pro or a Pool Pro authorised
For product support contact your local distributor or Pool Pro direct on Ph 1800 143 788
Fax 1800 778 820 Email service@poolpro.com.au Web www.poolpro.com.au.
Information in this guide is intended to provide general information on a particular
subject(s) in good faith and is not an exhaustive treatment of such subject(s). Its use is
beyond the control of the author, contributor, publishers and distributors and should not
be relied upon without consulting your local Pool Pro Professional for comprehensive
advice. This guide includes subject(s) that should only be performed by or under the
direction and advice of your local Pool Pro Professional and under no circumstances
should the guide be used as a substitute for such professionals.
No representations or warranties are made that the content, advice and
recommendations in this guide are current, free from errors or omissions, or appropriate
for the user’s circumstances or abilities. No liability or responsibility is accepted for any
loss suffered as a result of any user’s reliance on such content.
Installations and repairs should only be carried out by qualied persons or Pool Pro
appointed agents. Pool Pro reserves the right to refuse warranty if any damage caused
to the chlorinator or auxiliary pool equipment that is not a result of a manufacturer’s
defect.
TECHNICAL SUPPORT