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TROUBLE POSSIBLE CAUSE SUGGESTED ACTION
Generator will not start from
remote panel or other external
source
Controller is not in AUTO mode
Put controller in AUTO mode by
pressing the AUTO (A) button on
the local controller
Remote connection plug is not
connected
Check remote control plug is
plugged in
Remote connection harness is
damaged
Check remote connection harness
for damage, repair or replace if
necessary
Engine does not crank from
local controller
Battery is low or terminals are
dirty.
Clean terminals and re-charge
battery.
Replace battery if necessary.
Crank circuitry wiring
improperly connected.
Refer to engine control wiring and
check crank connections.
Engine cranks but doesn’t start
Out of fuel.
Check fuel level, add fuel if
necessary.
Fuel relay damaged
Check fuel relay and replace if
damaged.
Fuel system lost prime Reprime fuel system
Engine Starts but shuts down
after a few seconds
See failure on controller LCD
Display
Engine Starts but genset not
producing voltage
Main breaker is in the OFF
position
Turn Main Breaker to the ON
position
Output leads damaged or
disconnected
Visually inspect all output leads;
repair or replace if necessary
If following these steps do not resolve your issue or for additional trouble shooting assistance &
information, please contact one of our service dealers or our Customer Service Department.
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