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For technical questions, please call 1-888-866-5797.
ITEM 70143
SAFETY OPERATION MAINTENANCESETUP
Problem Possible Causes Probable Solutions
Engine will not
start (continued)
ELECTRIC OR REMOTE START RELATED:
1. No battery or defective battery installed.
2. Engine Start/Stop Switch flashes
red – Battery is low.
3. Electric start fuse (5A) is blown.
4. Stop/Start Remote Control is
not paired with Generator.
5. Generator not picking up Stop/Start
Remote Control signal consistently.
6. Engine not restarting remotely
after CO shutdown event.
ELECTRIC OR REMOTE START RELATED:
1. Install a new battery. Refer to page 9.
2. Charge battery with external charger or start
Generator manually and allow to run for 5 hours.
3. Replace fuse with similar size fuse.
4. Pair Remote Control to Generator. Refer to page 15.
5. Replace the Remote Control battery; press on Remote
Button longer; stay within operational range of Remote.
6. After a CO shutdown event, the remote start
capability will be disabled until the Engine
has been first restarted non-remotely.
Engine misfires 1. Spark plug cap loose.
2. Incorrect spark plug gap or
damaged spark plug.
3. Defective spark plug cap.
4. Old or low quality gasoline.
5. Incorrect compression.
1. Check cap and wire connections.
2. Re-gap or replace spark plug.
3. Replace spark plug cap.
4. Use only fresh 87+ octane stabilizer-treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
5. Diagnose and repair compression. Use Engine will
not start: COMPRESSION RELATED section.
Engine stops suddenly 1. Carbon Monoxide level high. Red light
on Carbon Monoxide Sensor illuminates.
2. CO Sensor Alarm flashes yellow
continually shortly after starting.
3. CO Sensor Alarm flashes yellow
continually after longer period of operation.
4. Low oil shutdown.
5. Fuel tank empty or full of impure or low
quality gasoline.
6. Faulty magneto.
7. Disconnected or improperly
connected spark plug cap.
8. Unintentional shutdown signal sent
from Stop/Start Remote Control.
1. Leave area immediately and allow area to ventilate
thoroughly. Only operate generator outside.
2. Carbon monoxide sensor malfunction.
Sensor needs service. Call 1-888-866-5797 as
soon as possible. Do not use the Generator
until the sensor is working properly.
3. Make sure to operate Generator within
rated ambient temperature; maintain
minimum 5 ft. clearance from all sides.
4. Fill engine oil to proper level. Check
engine oil before EVERY use.
5. Fill fuel tank with fresh 87+ octane stabilizer treated
unleaded gasoline.
Do not use gasoline with more than 10%
ethanol (E15, E20, E85, etc.).
6. Have qualified technician service magneto.
7. Secure spark plug cap.
8. Store the Remote Control in a safe
location and away from children.
Engine stops when
under heavy load
1. Dirty air filter
2. Engine running cold.
1. Clean element.
2. Allow engine to warm up prior to operating equipment.
Engine knocks 1. Old or low quality gasoline.
2. Engine overloaded.
3. Incorrect spark timing, deposit
buildup, worn engine, or other
mechanical problems.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline.
Do not use gasoline with more than
10% ethanol (E15, E20, E85, etc.).
2. Do not exceed equipment’s load rating.
3. Have qualified technician diagnose and service engine.
Follow all safety precautions whenever diagnosing or servicing the generator or engine.
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