Pregis AirSpeed Ascent - TROUBLESHOOTING; Error Code Reference; General Error Resolution Steps

AirSpeed
®
Ascent Operator Manual Tech Service Hotline: 886-904-6979 Original Instructions
November 2020
Copyright Pregis Corporation 14
All Rights Reserved
6 TROUBLESHOOTING
6.1 Error Codes
Code
Name
Cause
Solution
*136
CM Power
Fault <CR>
See Manual
AC Common Mode Error detected.
Latching Error
Check all AC wiring and components.
Power cycle the machine.
250
Film Jam
Error /
Film NOT
Advancing
Roll is out of film
Replace with full roll. See Section 4.2.
Material not properly threaded onto
air tube
Ensure material is properly threaded onto
air tube. See Section 4.2.
Material is jammed
Clear jam if possible. See Section 6.2.
460
RFID Error:
No Tag
No RFID tag detected
Rotate roll of material.
Verify material type.
Load an alternate roll of material.
462
RFID Error:
Invalid
Material
RFID tag detected is not for the
Ascent Machine
Verify material type.
Power cycle the machine.
Load an alternate roll of material.
464
RFID Error:
Bad Tag
Status
RFID tag detected is not readable
Rotate roll of material.
Power cycle the machine.
Load an alternate roll of material.
466
RFID Error:
Bad
Checksum
RFID tag detected has a bad
checksum
Rotate roll of material.
Power cycle the machine.
Load an alternate roll of material.
468
RFID Error:
No Recipe
RFID tag detected has no recipe on
the Ascent Machine
Load an alternate roll of material.
Load latest recipe set.
470
RFID Tag
Error:
Invalid Tag
Invalid number of Blocks on RFID
Tag, may be corrupted
Rotate roll of material.
Power cycle the machine.
Load an alternate roll of material.
*Note: Error 136 may present during power surges or lightning events. This is expected behavior.
Power cycle the machine to restore operation in this event.
6.1.1 Resolving Errors
Errors displayed that are not described above should be resolved by attempting the following steps.
(For Error 136 start with item 2.)
1. Clear the error. Remove the machine from sleep or start a cycle.
2. Locate the power switch on the rear of the machine and restart the machine. Start a cycle after
allowing the machine to heat.
3. Power off the machine and remove the power cord for 30 seconds. Plug back in the power
cord and repower the machine. Start a cycle after allowing the machine to heat.
4. If a problem persists, call Technical Services at 886-904-6979.