9
Troubleshooting
bowl guard not in closed
position.
rotate guard to the right until fully closed.
raise bowl to highest position.
Turn timer to desired time or set time to the “on”
position.
Power not connected properly.
check all power connections. Plug into a live
socket.(Do not use extension cord!) Test socket
with another item
building circuit breaker is off.
internal overload tripped.
Press stop button then press reset button.
(If overload continues to trip, reduce batch size
and/or adjust recipe!)
Switch gear fully into position. (Mixer will not
operate if the speed control lever is positioned in
between speeds)
Mixer stops during
mixing .
internal overload tripped.
Press stop button then press reset button.
(If overload continues to trip, reduce batch size
and/or adjust recipe!)
Motor temperature is too high
Voltage is too low, or use wrong agitator or set
incorrect speed.
Mixer is not installed on level
surface.
adjust surface or relocate mixer. Make sure rubber
feet are installed.
bowl not seated correctly or
clamps not in place.
ensure bowl is seated into bowl cradle correctly
and bowl clamps are locked into place.
Agitator not fitted properly.
Remove and attach agitator into position properly.
reduce batch size. (See Capacity Chart)
Planetary ring gear needs more
grease.
Technician to inspect for source of noise.
reapply high-pressure grease. contact technician.
Safety guard seized
(will not move
freely).
clean & lubricate slide
sheath.
Technician must drop down planetary assembly to
access mat & sheath. contact technician.
agitators won’t go
onto the planetary
shaft easily.
lack of lubrica
lack of lubrication and/or
cleaning of the planetary shaft.
Wipe planetary shaft with a clean damp cloth and
lubricate the shaft with mineral oil or food quality
grease.
agitators touching
bottom or sides of
bowl.
Defective or dented bowl.
remove dents or replace bowl.
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