J6 with NE, NE+, and Q-Logic Electronics Technical Troubleshooting Guide www.pridemobility.com 3
Table of Contents
INTRODUCTION ....................................................................................................... 4
J6 with NE, NE+, and Q-Logic Electronics Technical Troubleshooting Guide ................................... 4
How to use Pride Model Specific Technical Troubleshooting Guides ............................................... 4
System Retest ................................................................................................................................. 4
SECTION 1: NO POWER .......................................................................................... 7
SECTION 2: POWER CHAIR WILL NOT DRIVE DUE TO SYSTEM LOCK .............. 9
NE Electronics ................................................................................................................................. 9
NE+ Electronics ............................................................................................................................. 10
Q-Logic Electronics ........................................................................................................................ 10
SECTION 3: ERROR CODE DIAGNOSTICS .......................................................... 12
Battery Charging or Drive Inhibit .................................................................................................... 13
Joystick Error ................................................................................................................................. 14
Power Module Error ....................................................................................................................... 15
Missing or Defective Power Module ............................................................................................... 15
Communication or Software Error .................................................................................................. 16
Open Motor Error ........................................................................................................................... 16
Motor/Brake Error .......................................................................................................................... 18