Operation
Manual
Extended Hold Bin
EHB-CE Series
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or workmanship
for a period of 3 years (repair parts) 2 years (service labor) from date of original
installation, not to exceed 30 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship will be
replaced or repaired (at the option of Prince Castle LLC) without cost to the cus-
tomer for parts and labor. This warranty covers on location service (i.e. trip charges
and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip
(one trip warranty) from an authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse
(e.g., dropping, tampering or altering parts, equipment damaged in shipment,
by fire, flood or an act of nature) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on equipment
nameplates are not covered by this warranty. Conversion to correct voltage is the
customer’s responsibility.
• This equipment must be serviced by Prince Castle Authorized Service Agency
or a Prince Castle Service Technician during the warranty period.
Note: When connected to the Kitchen Minder, the Transfer and Menu
functions are disabled on the button bar.
355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA
PHONE: 630-462-8800 ~ TOLL FREE: 1-800-PCASTLE
FAX 630-462-1460 ~ WWW.PRINCECASTLE.COM
TABLE OF CONTENTS
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 2
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 3
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Standalone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting Product Location (Standalone Mode) . . . . . . . . . . . . . . . . . . 7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calibrating the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing the Hold and Cook More Times . . . . . . . . . . . . . . . . . . . . 10
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing Temperature Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adjusting Alarm Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Default Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Zone Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 13
Dayparts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .......... 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Exploded Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 19
540-541revJ-EN 1 Printed in USA 05/19 © 2019
CAUTION: Read the instructions before using the machine.
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