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Printronix P8220 User Manual

Printronix P8220
520 pages
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Maintenance Manual
Printronix P8000 Cartridge Ribbon Printer Series
of Line Matrix Printers

Table of Contents

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Printronix P8220 Specifications

General IconGeneral
BrandPrintronix
ModelP8220
CategoryPrinter
LanguageEnglish

Summary

Maintenance Overview

Printronix P8000 Series Cartridge Ribbon Printer (CRP)

Introduces the Printronix P8000™ Line Matrix Printing Platform, highlighting its features and benefits.

How to Identify a P8000 Cartridge Ribbon Printer

Explains how to interpret the P8000 CRP model number, including housing codes and speed ratings.

Important Maintenance Notes

Provides crucial maintenance principles to ensure printer performance and avoid equipment damage.

Safety Notices

Details critical safety warnings for maintenance, including disconnecting power and handling boards.

Tools and Test Equipment

Lists necessary tools and test equipment for field-level maintenance of the printer.

Printronix Customer Support Center

Provides contact information and required details for calling Printronix Customer Support.

Preventive Maintenance

Cleaning the Printer

Explains the periodic cleaning process for maintaining printer life, reliability, and print quality.

Cleaning the Interior

Provides detailed steps for cleaning the printer's interior components, including the hammerbank and platen.

Cleaning the Shuttle Frame Assembly

Provides instructions for cleaning the shuttle frame assembly, including specific precautions for low-speed models.

High Speed (P8215, P8X00HD, P8X06H, P8X08H, P8220)

Details cleaning procedures for the shuttle frame assembly on high-speed P8000 models.

Troubleshooting

Troubleshooting Aids

Lists various aids available in the manual to help isolate printer malfunctions, such as logic trees and diagnostic tests.

Start Here...

Provides a flowchart to help diagnose printer issues, guiding users through initial checks and common problems.

Troubleshooting Display Messages

Explains the three kinds of messages (Status, Configuration, Fault) that appear on the LCD and how to clear them.

Diagnostics for EXX, BAD NVM, or ILL NVM Errors

Details diagnostic options to capture failure dumps for analysis when specific error messages are displayed.

Fault Messages (ASCII in Alphabetical Order)

Provides an alphabetical list of P8000 ASCII error messages, their explanations, and solutions.

Adjustments and Tests

Preparing the Printer for Maintenance

Details steps to prepare the printer for maintenance, including powering off, unplugging, and disconnecting cables.

Belt, Platen Open, Adjustment

Details the procedure for adjusting the platen open belt tension, with warnings about over-tensioning.

Platen Gap Adjustment

Explains how to adjust the platen gap, recommending specific settings for different hammerspring assembly versions.

Paper Out Adjustment

Details a procedure to test and set the distance from page perforation to trigger a LOAD PAPER fault.

Hammer Phasing Adjustment

Explains how to check and adjust hammer phasing for vertical dot alignment in character printing.

Downloading Firmware

Covers firmware upgrades, replacement scenarios, and available download methods.

Firmware Download Methods

Details various methods for downloading firmware, including Web Page, Windows Driver, and Automatic download.

Web Page Download

Provides instructions for downloading firmware via a web page using the printer's IP address.

Windows Driver Download

Explains how to download firmware using the Windows Driver, accessed via the printer's properties.

Automatic Download (.exe)

Describes the automatic download method using FILENAME.exe firmware without manual download mode entry.

Manual Two-Key Download Sequence

Details the manual two-key power-up sequence for downloading firmware via Ethernet, USB, or Parallel.

Manual Three-Key Download Sequence

Explains the manual three-key download method for new controllers, corrupt FLASH, or different firmware types.

Sending Firmware in Download Mode

Covers methods for sending firmware via Ethernet (LPR), USB, and Parallel, emphasizing crucial steps for successful download.

Reprogramming the Security Key

Explains how to reprogram the security key using an SPX module to enable features or new emulations.

Coil Temperature Adjustment

Details the procedure for adjusting coil temperature, primarily after replacing controller boards or shuttle frame assemblies.

Dynamic Paper Tension Adjustment

Explains how to adjust dynamic paper tension to identify and eliminate paper jams and improve print quality.

Tractor Belt Tension Adjustment

Describes how to adjust tractor belt tension to reduce first line print compression and remove slack.

Shuttle Electrical Short Check

Details a procedure to check for metallic debris and hammer coil shorts to the shuttle frame using an ohmmeter.

Hammerbank Power Cable Shorts Test

Describes a test to determine if the hammerbank power cable is shorted, checking pin-to-pin and to ground.

Cable Shorts Test

Explains how to test cables for shorts to ground and pin-to-pin shorts using an ohmmeter.

Set Printer Serial Number

Explains three methods for setting the printer serial number: Factory Menu, Webpage, and data stream (PTX_SETUP).

Replacement Procedures

Replacement Procedures

Covers the removal and installation of various printer components.

List of Removal / Installation Procedures

Provides a list of components with corresponding page numbers for their removal and installation procedures.

Belt, Platen Open

Provides removal and installation procedures for the platen open belt, including tension adjustment and warnings.

Security Key

Explains the removal and installation of the security key, its function, and the need for reprogramming emulation software.

Illustrated Parts Breakdown

Principles Of Operation

Shuttle Frame Assembly

Details the shuttle frame assembly, which houses the hammerbank and shuttle drive motor.

Hammerbank Assembly

Describes the hammerbank assembly, detailing the number of hammersprings per model and the mechanics of hammer release.

Integrated Print Management System

Introduces the P8000 CRP's automatic ribbon life monitoring and communication feature via the Cartridge Ribbon System (CRS).

Controller Board

Describes the controller board's role in managing printer functions, data processing, and engine control.

Power Supply Board

Details the printer's power supply, its AC input adjustment, and conversion to DC voltages for the controller board.

SureStak™ Power Stacker

Stacker Problems

Lists common power stacker problems and directs users to troubleshooting procedures.

Stacker First Inspection

Outlines an initial inspection procedure for the stacker to verify proper seating and operation of key components.

Removing The Power Stacker

Provides step-by-step instructions for removing the power stacker assembly from the printer.

Installing The Power Stacker

Details the process for installing the power stacker assembly, including cable connections and mounting.

Zero Tear Pedestal (ZTP) Printer

Set the Tear Bar Distance

Explains how to set the tear bar distance for proper form tear-off, including adjustable increments and default values.

Set the Top Of Form

Describes how to set the top-of-form position using the TOF button for accurate tear-off alignment.

Paper Jams

Provides guidelines to help reduce paper jams, including proper paper positioning and tear force direction.

How to Set the ZTP Printer to Help Mitigate Paper Jams

Suggests printer software settings like Font Attributes and Slow Paper Slew to mitigate forms jams.

Adjustments and Tests

Lists adjustments and tests for ZTP printers.

Preparing the ZTP Printer for Maintenance

Details steps to prepare the ZTP printer for maintenance, including powering off and disconnecting cables.

Returning the Printer to Normal Operation

Outlines steps to return the ZTP printer to normal operation after servicing.

Belt, Paper Feed Timing, Adjustment

Provides procedures for adjusting the paper feed timing belt tension on ZTP printers.

Belt, Paper Feed Timing

Details the removal and installation of the paper feed timing belt for ZTP printers.

Paper Feed Motor

Details the removal and installation of the paper feed motor assembly for ZTP printers.

Index

Error Messages

An index of various error messages, their explanations, and solutions for troubleshooting.

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