Pro-Built Tools PB2400ES - Troubleshooting: Blue Screen; Diagnosing Blue Screen Errors

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GUIDE TO “NO VIDEO/SIGNAL”
Models: PB2000, PB-Mycro, PB2400ES, PB3600ES
“BLUE SCREEN”
1) Check that your camera head LEDs are powered on.
a) If they are not, and your LCD is “Blue Screen”, check that your pin connector is sll plugged
into the back of your camera head. (Refer to Head Removal/Installaon Guide – NON
MYCRO ONLY).
b) Check that your 6’ Reel to Control Box Patch Cable is completely plugged into both the Reel
Side Box and the Control Panel. You may double check this cable by using any other
standard CAT-5 or CAT-6 patch cable (same as your would use to plug your computer into an
internet access <wall, router, etc>).
c) If they are not, and your LCD is “Black Screen”, refer to “BLACK SCREEN” secon of this
guide.
d) If they are on, proceed to next step.
2) Having lights on the head, but a “Blue Screen” on the LCD, check next the following:
a) Check that your 6-pin connecon from the LCD to the controller is securely pushed in
i) NOTE: This connecon is located INSIDE your Main Controller. Please call for
technical assistance for properly accessing this connecon.
ii) NOTE: This connecon is a PUSH/PULL connector – DO NOT TWIST CONNECTION
iii) NOTE: Check the NOTCH PATTERN to ensure that the connector is plugged in
correctly. DO NOT FORCE CONNECTOR TOGETHER.
b) Check your YELLOW RCA connector from your LCD is plugged into the SILVER video jack on
the face of your control panel (either directly or via an RCA connector – both are correct)
i) NOTE: You have 2x YELLOW RCA connectors from the LCD. One is for V1 Channel
and the other is for V2 Channel. Try both to the SILVER video jack.
ii) NOTE: If sll not video, change the seng on the LCD from V1 to V2 (or vice versa)
and retest each of the 2 YELLOW RCA connectors to your SILVER video jack.
3) Sll having lights on the head, but a “Blue Screen”, route your video signal to a known working
monitor/television. Simply run an RCA cable from the SILVER video jack on your control panel to
the VIDEO INPUT of any television. Switch the acve input on the TV to that input and see if you
now have video on THAT screen.
a) If you do get video on a separate TV, then a problem may exist in your LCD or harness.
b) If you do not get video on a separate TV, then a problem may exist in your camera head,
control board, or wiring in between.
c) In either of these cases, please call for technical assistance.
4) If you are sll experiencing a “BLUE SCREEN”, please call for technical assistance.