6.Notice and Tips
1. Do not move or touch the film when the printer is in operation. This can cause a head strike.
2. Please never leave any liquid on top of the printer cover. A small spill can damage the printer.
3. Do not expose the ink, film, and powder under direct sunlight, or a humid area. Avoid high
humidity, high temperature, and direct sunlight. These will deteriorate the quality of the film,
powder, and ink and may cause an issue. Use silica packs, and keep the consumables in
containers with a lid.
4. Make sure you park the print head carriage to the capping station (back to home position) at
the end of the day, leaving it not sitting properly on the cap can dry up the head and clog the
system easily. lf you are not sure whether the print head is in position, perform a head cleaning
(from the printer) to move the print head back to the correct position
5. Make sure the film is horizontal and centered on the printing platform. Otherwise the film
creases causing a head strike and damage the printer.
6. Try to use the printer at least every 3 - 4 days. Use the moisturizer to protect the print head when
not in use on holidays.
7. Not using the printer for more than 2 weeks can cause the water-based ink to dry up which
clogs the head. If there are no print jobs available, please at least print a test strip to create a print
job. Daily maintenance is still recommended.
8. Use the correct consumables. Not using proper consumables or using other branded films, ink,
powder, cleaning solution, swab, etc can damage the printer. Mixing of different brands of
consumables, such as ink mixing, may cause blockage of the print head.
9. Refill the ink in a timely manner and do not let the ink level drop below one-third. Before adding
new ink to the machine, be sure to shake the ink bottle several times to stop the ink from settling
before adding. Seal the remaining ink properly and store it in a well-ventilated environment
protected from light.
10. Use Procolored original print heads. Other low-cost, substandard print heads are usually
refurbished through an aggressive cleaning process and have a short life span and the potential
to damage the printer's motherboard.
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