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Procom AL500HYLA - Specifications; Troubleshooting

Procom AL500HYLA
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9 AL058-01
PARTS NOT UNDER WARRANTY:
Contact authorized dealers of this product or Parts Central if
they can't supply original replacement part(s) Call PRO-COM's
Parts Department at 1-877-886-5989 for referral information.
When calling PRO-COM, have ready
z Model number of your heater
z The replacement part number
ACCESSORIES
Purchase these heater accessories from your local
dealer or Parts Central. If they cannot supply these
accessories call PRO-COM’s Sales Department at
1-877-886-5989 for referral information. You can also
write to the address listed on the back page of this
manual.
OBSERVED PROBLEM
Burner fire does not last.
1. Damaged thermocouple.
2. Thermocouple electrode
corrosion.
3. Damaged control valve.
4. Control knob not pressed long
enough.
5. Thermocouple connection
loose at control valve.
6. Pilot flame not touching
thermocouple.
1. Replace thermocouple.
2. Clean thermocouple electrode.
3. Replace control valve.
4. After ODS/pilot lights, keep control
knob pressed in for 30 seconds.
5. Hand tighten connection or replace
thermocouple.
6. Contact qualified service man.
POSSIBLE CAUSE REMEDY
TROUBLESHOOTING
1. Air in gas lines.
2. Inlet gas pressure is too low.
3. Gas supply turned off.
4. Air passageway on heater blocked.
5. Burner orifice clogged.
6. Control knob not in ING/ON position.
7. Control knob not fully pressed in while
in ING/ON position.
1. Continue holding down control knob.
Repeat igniting operation until air is
removed.
2. Check gas pressure.
3. Fully open gas supply.
4. Check air passageway.
5. Clean burner.
6. Turn control knob to ING/ON position.
7. Press down control knob.
Burner does not light.
1. Reposition ignitor.
2. Replace ignitor.
3. Replace ignitor cable.
4. Connect electrode to ignitor cable.
1. Ignitor electrode positioned wrong.
2. Ignitor electrode broken.
3. Broken ignitor cable.
4. Ignitor electrode not connected to
ignitor cable.
When ignitor buttons pressed in, there
is no spark at safety Pilot.
SPECIFICATIONS
Btu 48000 52000
Gas Type LP Gas NG Gas
Ignition Piezo Piezo
Inlet Gas Pressure* (In. of water)
Maximum 13 10.5
Minimum 11 5
Dimensions, Inches (HxWxD)
Stove 42 9/16”x26”x26”
Carton 30 5/16”x27 3/4”x27 3/4”
Weight, Lbs
Stove 141
Shipping Weight 163
* For purpose of shipment adjustment.
REPLACEMENT
REPLACEMENT PARTS:
Note: Use only original replacement parts. This will
protect your warranty coverage for parts replaced
under warranty.
PARTS UNDER WARRANTY:
Contact authorized dealers of this product. If the
y
can't supply original replacement part(s) call
PRO-COM's Technical Service Department a
t
1-877-886-5989 for referral information.
When calling PRO-COM or your dealer, have
ready
z Your name
z Your address
z Model and serial numbers of your heater
z How heater was malfunctioning
z Type of gas used (propane/LP or natural gas)
z Usually, we will ask you to return the defective
part to the factory.
z Warranty Card.
SERVICE INDICATIONS:
A hazardous condition may result if a heater has
been modified or is not functioning properly. When
the heater is working properly:
1. The flame is contained within the heater.
2. The flame is essentially yellow.
3. There is no strong disagreeable odor, eye
burning or other physical discomfort.
4. No smoke or soot exists internal or external to
the heater.
5. No unplanned or unexplained shut down of the
heater occur.

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